Michele Perrone
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Michele Perrone Email & Phone Number

IT Manager | IT Service Manager | IT Major Incident & Problem Manager | IT Delivery Manager | IT Solution Specialist | IT Service Desk manager at Timeware
Location: Milan, Lombardy, Italy 8 work roles 1 school
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Current company
Role
IT Manager | IT Service Manager | IT Major Incident & Problem Manager | IT Delivery Manager | IT Solution Specialist | IT Service Desk manager
Location
Milan, Lombardy, Italy
Company size

Who is Michele Perrone? Overview

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Quick answer

Michele Perrone is listed as IT Manager | IT Service Manager | IT Major Incident & Problem Manager | IT Delivery Manager | IT Solution Specialist | IT Service Desk manager at Timeware, a company with 76 employees, based in Milan, Lombardy, Italy. AeroLeads shows a matched LinkedIn profile for Michele Perrone.

Michele Perrone previously worked as Service Desk Business Development Manager at Timeware and Tecnology Service Manager Southern Europe at Rs Components. Michele Perrone holds Leading Change from Sda Bocconi.

Company email context

Email format at Timeware

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Timeware

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Profile bio

About Michele Perrone

I am passionate:-• about my customer, self-motivated and tenacious in delivering services that goes beyond business expectations.• in developing, supporting and executing transformational business plans.My talents:-• equipped with a pragmatic commercial acumen to identify technological, infrastructure and security orientated solutions.• effective project management skills with strong technical and product awareness to deliver strategic solutions that organically enhance service and transform business operations. • a change champion backed by fruitful negotiation and problem-solving skills, expertly manages the streamlining and merger of processes further to centralisation of IT and procurement.• well-versed in creating,developing and leading multifaceted teams within large organisations.• a proficient relationship management with a creative and authentic leadership style which lends itself well to leadership team, third parties and stakeholders.• Solid reputation for service delivery and customer-centric attitude

Listed skills include Management, Networking, Hardware, E Commerce, and 12 others.

Current workplace

Michele Perrone's current company

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Timeware
Timeware
IT Manager | IT Service Manager | IT Major Incident & Problem Manager | IT Delivery Manager | IT Solution Specialist | IT Service Desk manager
assago, lombardy, italy
Website
Employees
76
AeroLeads page
8 roles

Michele Perrone work experience

A career timeline built from the work history available for this profile.

Service Desk Business Development Manager

Current

Milan, Lombardy, Italy

Responsible for leading Service Desk operations and development further to commercial improvement and support

Mar 2023 - Present

Tecnology Service Manager Southern Europe

  • Responsible for leading and supporting information technology teams to ensure optimal performance of IT systems and ultimate client satisfaction
  • Regional lead, working closely with Country Managers and any relevant stakeholders to capture business needs and facilitate improved IT services.
  • Role in influencing decision around strategic projects
  • Ensure IT production services for offices and warehouses
  • Infosec advocate and technology evangelist within the region
  • Develops, maintains and improve relationships with any relevant third parties with focus on technology, support, regulatory and security needs
Dec 2020 - Feb 2022

Southern Europe Engineering Lead

  • Responsible for managing a team of Engineers across multiple EMEA locations. These Engineers are responsible for the 24 x 7 support of all IT infrastructure further to third parties leading.
  • Manage key IT activities and strategic initiatives within the region, such as office moves and any relevant changes.
  • instrumental in achieving overall cost reduction and service improvement
  • leading role in ensuring compliance with Group Policies,Infosec,GDPR,H&S for the markets within the geographical boundaries
May 2019 - Dec 2020

Global It Incident Support Manager

  • Responsible for restoring normal state of IT service operations as quickly as possible to minimize the adverse impact on global business operations.
  • Provide global support for all elements underpinning Group business systems, including server and network infrastructure on a 24/7/365 basis, and work very closely with strategic partners to ensure that high levels of.
Sep 2010 - May 2019

Senior System Administrator, Senior Sytem Engineer, Lead Engineer

  • Active involvement into local and global projects:-
  • IT Strategic evolution
  • SAP implementation
  • Sites relocation
  • Outsourcing
  • Global Technology Refresh
Jan 1998 - Oct 2010

It Consultant

IT Consultant mainly focussed on Client/Server X86 Systems Admin and network

Jun 1996 - Dec 1997

It Consultant

Hardware refresh coordinator - Olivetti customerTechnology Refresh - Comit (Bank)Networking - Basile Sistemi

Oct 1995 - Jun 1996

Web Developer,Webmaster

Dws Service - Owner

BBS,Databanks,Corporate Websites etc

Sep 1991 - Sep 1995
Team & coworkers

Colleagues at Timeware

Other employees you can reach at timeware.it. View company contacts for 76 employees →

1 education record

Michele Perrone education

FAQ

Frequently asked questions about Michele Perrone

Quick answers generated from the profile data available on this page.

What company does Michele Perrone work for?

Michele Perrone works for Timeware.

What is Michele Perrone's role at Timeware?

Michele Perrone is listed as IT Manager | IT Service Manager | IT Major Incident & Problem Manager | IT Delivery Manager | IT Solution Specialist | IT Service Desk manager at Timeware.

Where is Michele Perrone based?

Michele Perrone is based in Milan, Lombardy, Italy while working with Timeware.

What companies has Michele Perrone worked for?

Michele Perrone has worked for Timeware, Rs Components, Tecnes Milano Srl, and Dws Service - Owner.

Who are Michele Perrone's colleagues at Timeware?

Michele Perrone's colleagues at Timeware include Raffaele Aiello, Valerio Pompilio, Marina Cremonesi, Kushtrim Hoti, and Davide Timeware.

How can I contact Michele Perrone?

You can use AeroLeads to view verified contact signals for Michele Perrone at Timeware, including work email, phone, and LinkedIn data when available.

What schools did Michele Perrone attend?

Michele Perrone holds Leading Change from Sda Bocconi.

What skills is Michele Perrone known for?

Michele Perrone is listed with skills including Management, Networking, Hardware, E Commerce, Itil, Active Directory, Sales, and System Administration.

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