Svp Global Platform And Products Engineering Operations
Current
Jan 2023 - Present
AeroLeads people directory · profile
Michele Richards Email & Phone Number
SVP Global Platform and Products Engineering Operations
at
ServiceNow
2 work emails found
@servicenow.com
4 phones found area 760, 858, and 877
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
SVP Global Platform and Products Engineering Operations
Location
San Diego County, California, United States
Company size
Who is Michele Richards? Overview
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Quick answer
Michele Richards is listed as SVP Global Platform and Products Engineering Operations at ServiceNow, a company with 5 employees, based in San Diego County, California, United States. AeroLeads shows a work email signal at servicenow.com, phone signal with area code 760, 858, 877, and a matched LinkedIn profile for Michele Richards.
Michele Richards previously worked as Vice President Product Operations at Servicenow and President / Chief Technology Officer (CTO) at Red Tide Consulting, Inc.. Michele Richards holds Bachelor'S Degree, Computer Science from University Of San Diego.
Company email context
Email format at ServiceNow
This section adds company-level context without repeating Michele Richards's masked contact details.
{first_initial}{last}@servicenow.com
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AeroLeads found 2 current-domain work email signals for Michele Richards. Compare company email patterns before reaching out.
Profile bio
About Michele Richards
Technology and operations leader with the right mix of executive leadership skills and broad technology experience to successfully build or revitalize teams and achieve dramatic improvement in results. Areas of expertise include:- Technology, Product and Corporate Vision- Software Development Process Improvement- Operational Efficiencies / Managing Costs- High-Performance Team Building- Quality Product Delivery On-Time / On-Budget- Customer Focused Software Solutions- Creating / Mentoring New Leaders- Board Level Communications- Sarbanes Oxley Compliance- eCommerce Retail: Traffic Driving, SEO / SEM, Social Media, Google Adwords, Adsense, Analytics and revenue growth.
Listed skills include Saas, Software Development, Management, Agile Methodologies, and 33 others.
Current workplace
Michele Richards's current company
Company context helps verify the profile and gives searchers a useful next step.
Servicenow
15 roles
Michele Richards work experience
A career timeline built from the work history available for this profile.
Vice President Product Operations
May 2015 - Jan 2023
President / Chief Technology Officer (Cto)
Red Tide Consulting, Inc.
- Red Tide Consulting provides CTO and operations consulting services to software companies as well as eTail consulting to eCommerce stores with the goal of having a significant effect on the overall success of the.
- Building and improving software technology teams to consistently deliver quality software on time and within budget.
- Customer-focused product innovation and delivery.
- Ability to assess productivity problems and efficiently implement process improvement plans to reduce expenses.Leadership
- Collaborative leadership style that demands passion, productivity and accountability from all.
- Able to motivate and challenge all levels of the organization.
Apr 2014 - May 2015
Co-Founder / Chief Technology Officer (Cto)
Co-founded eCommerce retail store selling within three marketplaces – Volusion online store, Amazon and eBay.Consistently grew revenue and traffic each year since inception.Established product line and created online presence.Selected and implemented technology toolset.Manage SEO and SEM.Develop marketing plans to increase traffic and sales.Track ROI for.
Oct 2008 - May 2015
Chief Technology Officer (Cto) / Vice President Client Services
Hired as executive consultant to analyze & improve corporate performance. Brought on full-time within 1 month as VP of Client Services, promoted to CTO within 1 year with continued leadership of Client Services.Executive team member responsible for all aspects of technology & product strategy including product roadmap, software development, quality.
Oct 2009 - Apr 2014
President / Chief Technology Officer (Cto)
Red Tide Consulting, Inc.
Technology and operations consulting firm specializing in product design and specifications, software project management, engineering and delivery, development of high-performing teams and achieving efficiencies in the software development process and corporate operations.Ongoing consulting to NTN Buzztime providing leadership to the technology and.
Feb 2008 - Sep 2009
Chief Technology Officer (Cto) And Svp Operations
Led all aspects of technology strategy, software development, quality assurance, information technology and operations including broadcast and ad operations, call center, field service, hardware configuration and repair, shipping and receiving, warehouse, distribution and facilities. Total team size 65. Total budget $12M.Top-graded and expanded software.
Jun 2004 - Feb 2008
President / Chief Technology Officer (Cto)
Red Tide Consulting, Inc.
Software engineering consulting firm specializing in product design and specifications, software project management, engineering and delivery, development of high-performing teams and achieving efficiencies in the software development process.Created and led software consulting firm providing project execution and delivery to a variety of industries and.
Sep 2003 - Jun 2004
Chief Technology Officer (Cto)
Assisted in corporate level strategic planning and responsible for overseeing all aspects of technology strategy and product development.Developed innovative eLearning solution from concept to functional prototype in less than six months in order to introduce the new product at a key industry trade show. Named as co-inventor on three patent.
Jan 2002 - Sep 2003
President / Chief Technology Officer (Cto)
Responsibilities included software engineering, systems administration and quality assurance team leadership. Also performed database design and administration, business development, corporate management, invoicing, AP/AR, payroll, and budgeting. Opened US office, including office space lease, equipment, banking and other resource development.Built.
Jul 1997 - Jan 2002
Director Of Software Engineering
Iwn
Acquired by eBet, Inc.
Jul 1997 - Mar 1998
Project Manager / Software Engineer
Commercewave
Management activities included design, development, quality assurance and implementation of applications written by a team of engineers under direct supervision.Development activities included Java coding, designing and maintaining databases.Led team that developed innovative Internet based product for international customer.Platforms: Internet..
Oct 1996 - Jul 1997
Software Development Manager / Software Engineer
Accountable for software development including project planning, tracking, budgeting, and staffing.Programming activities included designing, developing, testing, debugging, documenting, installing and supporting software. Emphasis on Windows-based applications written in C++. Also developed and supported both Tandem-based applications written in C with.
Aug 1992 - Aug 1996
Programmer Analyst
Responsible for software development and support at one of the largest cable television offices in the nation.Supported customer billing applications on a Tandem computer system and financial applications running on an IBM AS/400.In addition to supporting third party software packages, developed a variety of custom software applications in C and RPG.
Jul 1990 - Aug 1992
Project Lead / Software Engineer
Analyzed, designed, developed (COBOL), and documented online real estate database applications. Worked with management in the creation of new products and wrote complete project plans for product development. Provided direct supervision of project team members.
Feb 1989 - Jul 1990
Team & coworkers
Colleagues at ServiceNow
Other employees you can reach at servicenow.com. View company contacts for 5 employees →
JF
Jennifer Faron
Colleague at Servicenow
San Diego, California, United States, United States
View →
MR
Manideepak Reddy
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
ES
Eamon Spillane
Colleague at Servicenow
Greater Sydney Area, Australia
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VJ
Varun Jaiswal
Colleague at Servicenow
San Diego County, California, United States, United States
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SL
Sandra Licciardi
Colleague at Servicenow
VE, Veneto, Italy, Italy
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VH
Varsha H.
Colleague at Servicenow
Greater Seattle Area, United States, United States
View →
MB
Matt Biffin
Colleague at Servicenow
Whitby, Ontario, Canada, Canada
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CJ
Chris Jeffree
Colleague at Servicenow
Marrickville, New South Wales, Australia, Australia
View →
MS
Matt Smith
Colleague at Servicenow
Seattle, Washington, United States, United States
View →
LN
Lisa Neil
Colleague at Servicenow
Greater Boston, United States, United States
View →
Jennifer Faron
Colleague at Servicenow
San Diego, California, United States, United States
View →
MR
Manideepak Reddy
Colleague at Servicenow
Hyderabad, Telangana, India, India
View →
ES
Eamon Spillane
Colleague at Servicenow
Greater Sydney Area, Australia
View →
VJ
Varun Jaiswal
Colleague at Servicenow
San Diego County, California, United States, United States
View →
SL
Sandra Licciardi
Colleague at Servicenow
VE, Veneto, Italy, Italy
View →
VH
Varsha H.
Colleague at Servicenow
Greater Seattle Area, United States, United States
View →
MB
Matt Biffin
Colleague at Servicenow
Whitby, Ontario, Canada, Canada
View →
CJ
Chris Jeffree
Colleague at Servicenow
Marrickville, New South Wales, Australia, Australia
View →
MS
Matt Smith
Colleague at Servicenow
Seattle, Washington, United States, United States
View →
LN
Lisa Neil
Colleague at Servicenow
Greater Boston, United States, United States
View →
3 education records
Michele Richards education
Bachelor'S Degree, Computer Science
University Of San Diego
Computer Science
Uc San Diego
Computer Science
Miracosta College
FAQ
Frequently asked questions about Michele Richards
Quick answers generated from the profile data available on this page.
What company does Michele Richards work for?
Michele Richards works for ServiceNow.
What is Michele Richards's role at ServiceNow?
Michele Richards is listed as SVP Global Platform and Products Engineering Operations at ServiceNow.
What is Michele Richards's email address?
AeroLeads has found 2 work email signals at @servicenow.com for Michele Richards at ServiceNow.
What is Michele Richards's phone number?
AeroLeads has found 4 phone signal(s) with area code 760, 858, 877 for Michele Richards at ServiceNow.
Where is Michele Richards based?
Michele Richards is based in San Diego County, California, United States while working with ServiceNow.
What companies has Michele Richards worked for?
Michele Richards has worked for Servicenow, Red Tide Consulting, Inc., It'S Simply Zen, Adicio Inc., and Ntn Buzztime, Inc..
Who are Michele Richards's colleagues at ServiceNow?
Michele Richards's colleagues at ServiceNow include Jennifer Faron, Manideepak Reddy, Eamon Spillane, Varun Jaiswal, and Sandra Licciardi.
How can I contact Michele Richards?
You can use AeroLeads to view verified contact signals for Michele Richards at ServiceNow, including work email, phone, and LinkedIn data when available.
What schools did Michele Richards attend?
Michele Richards holds Bachelor'S Degree, Computer Science from University Of San Diego.
What skills is Michele Richards known for?
Michele Richards is listed with skills including Saas, Software Development, Management, Agile Methodologies, Cloud Computing, Software Project Management, Leadership, and Project Management.
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