Michele Siladi Email & Phone Number

-process healthcare entitlement applications received by email and post-process online applications for the new UK EHIC for S1 holders

-to examine and assess confidential applications for support against agreed procedures and technical instructions -to handle sensitive beneficiary enquiries through a variety of media methods-calculating financial entitlement of claimants for numerous types of applications -responding to beneficiary complaints

Newcastle Upon Tyne, United Kingdom

Durham, UK

-Retail duties included operating the till, cash/card handling, and end of day cashing up procedures-Actively promoted visitor spending (through donations, exhibition tickets, guided tours, etc.)-Acted as a first point of contact for visitors, answering queries and providing information and assistance on the services, events, exhibitions and activities.

Durham, UK

-Complete condition reports on loans-Package loan returns for transportation-Help organise the store -Take record shots of artwork-Research and compile an information pack for front of house staff on the new exhibition (including artist biographies, articles about the artists, and printmaking techniques)-Edited database entries-Research works of art in.

23

Based at The Clothworkers' Centre for the Study and Conservation of Textiles and Fashion-Photographed objects (including 18th century menswear, mannequins, hairwork) and uploaded images to the Collections Management System and ‘Search the Collections’-Installed new acquisitions in mobile storage-Rectified discrepancies found during a previous audit of the.

Katonah, NY

-in charge of accounts receivable-managed the museum’s social media accounts (Instagram, Twitter & Facebook) -managed event advertising targeted at families -created and monitored the museum's eBay account-assisted the Educational and Development departments as needed (i.e. created a database to monitor similar institutions’ event calendars)-opened and.

Danbury, CT

-One of two people that redesigned the permanent Marian Anderson exhibit, including multimedia presentations aimed at different age groups-Provided short-term storage management for the Marian Anderson garments-Accessioned and re-boxed part of the textile collection-Created a catalogue database and catalogued over 1/3 of the museum’s archival.

Hartford, Connecticut

-process admissions and membership-greet school groups and provide them with day's agenda-theater usher-monitor the galleries

Bronx, NY

-Transcribed interviews taken of individuals with bipolar disorder for ongoing study-Discussed findings with head of study and other research assistants, using critical thinking skills to look for patterns and/or themes in subject’s responses

Bethel, CT

-Organized displays in front of registers-Provided customer service-Assisted customers opening accounts-Processed transactions and returns

Bethel, CT

-Territory included the floor and the fitting room organizing durable and soft goods -Assisted senior staff in creating displays within the store designed to push/sell merchandise-Worked as a cashier when needed

Newtown, CT

www.lathropschoolofdance.com-Created website to assist school in broadening their communications to current and prospective students. -Updated website twice a year and on an as needed basis

Master Of Arts (M.A.), Museum & Artefact Studies

Bachelor'S Degree, History

British History

Study Abroad Courses Taken: -Jack the Ripper’s London: Myth, Reality, and the Victorian Metropolis -Londinium to the London Blitz: London.