Michele Taylor Email and Phone Number

• Reviewed and Processed Data Subject Access Requests (DSARs).• Managed process of responding to DSARs, ensuring compliance with regulatory timelines. • Provided management of information based on initiatives within the GDPO.• Generated and managed data mapping, records of processing activities, DPIAs within the organization. • Worked with cross-functional teams to ensure alignment between privacy laws and regulations and business imperatives, including by developing practical solutions. • Assisted with development, implementation and maintenance of privacy and data protection policies and standard operating procedures for HIPAA, GDPR, CCPA and other emerging domestic and global privacy laws. • Managed vendor on-boarding, analyze vendor risk assessment, and reviewing vendor security and infrastructure architecture. • Managed vendor audits and requalifying them on a scheduled plan.

• Design, implement, and maintain comprehensive data protection policies and procedures in alignment with industry standards and regulatory requirements (such as GDPR, CCPA, etc.).• Conduct Data Audits and Assessments: Perform regular audits and risk assessments to identify vulnerabilities, assess data handling practices, and recommend corrective actions to enhance data security and compliance. (Facilitated ROPA Automation via (OneTrust)• Conduct PIAs to evaluate the potential risks associated with new projects, systems, or processes, ensuring data protection measures are integrated from the outset.• Ensure organizational compliance with data protection laws and regulations by staying updated with evolving privacy legislation and implementing necessary changes to policies and practices.• Develop and execute incident response plans in case of data breaches or incidents, including investigation, mitigation, and reporting as per regulatory requirements.• Design and conduct training programs to educate employees on data privacy best practices, fostering a culture of privacy awareness throughout the organization.• Assess and manage third-party vendors and their compliance with data protection requirements through contracts, audits, and ongoing monitoring.• Collaborate with IT teams to ensure new systems, applications, or technologies align with privacy policies and standards.• Maintained detailed records of data processing activities, incidents, and compliance measures. Preparing reports for management and regulatory authorities as required.• Participate in the development and implementation of data governance frameworks, ensuring data is managed ethically and securely throughout its lifecycle.• Work cross-functionally with legal, IT, security, and business teams to ensure a cohesive approach to data privacy and effective communication of privacy-related matters across the organization.

• Spearheaded the development and implementation of robust data protection strategies and policies in line with global regulatory frameworks within DHL Express Aviation.• Ensured strict adherence to international data protection laws (e.g., GDPR, CCPA, COPPA, PIPEDA) and industry-specific regulations in all operational facets, mitigating risks and ensuring compliance within DHL's aviation division.• Conducted comprehensive Privacy Impact Assessments (PIAs)/ (DPIA’s) to evaluate potential risks associated with new projects, system implementations, and operational processes, ensuring proactive mitigation of privacy-related risks.• Developed and delivered data privacy training programs and materials for employees to enhance awareness and ensure consistent adherence to privacy policies and procedures throughout the division.• Managed and assessed third-party vendor compliance, conducting audits and establishing protocols to minimize data privacy risks associated with external partners and suppliers.• Conducted regular compliance audits and assessments, documenting findings, and providing actionable insights to management. Prepared detailed compliance reports for internal and external stakeholders.• Collaborated closely with IT, legal, and operational teams to align data privacy initiatives with business objectives, fostering a culture of data protection and compliance within DHL Express Aviation.• Implemented a data classification model for the company. • Facilitated ROPA Automation via (OneTrust)

• Handled employee queries, grievances, and conflicts, and provided guidance to employees and managers on HR policies and procedures.• Implemented performance appraisal processes, conducted performance reviews, and assisted in the development of performance improvement plans when necessary.• Coordinated and facilitated employee training programs, identifying training needs, and creating development plans to enhance employee skills and competencies.• Developed, implemented, and updated HR policies, ensuring compliance with employment laws and regulations while maintaining a fair and consistent work environment.• Administered employee benefits programs, including health insurance, retirement plans, leave management, and ensuring accurate record-keeping and compliance.• Ensured compliance with employment laws, regulations, and internal policies, keeping abreast of changes in laws and implementing necessary updates to policies and practices.