Michele Zeberlein Email & Phone Number

United States

• Perform administrative contract support through the use of company based procurement and acquisition standards defined within each contract for over 350 locations.• Process reconciliations of escrow accounts, prepare A/P ledger based on contractual obligations and dispute charges that do not follow lease provisions.• Analyze yearly reconciliations for escrow accounts to provide justifications and advise Senior Management for budget formulation and execution.• Gather data using… Show more • Perform administrative contract support through the use of company based procurement and acquisition standards defined within each contract for over 350 locations.• Process reconciliations of escrow accounts, prepare A/P ledger based on contractual obligations and dispute charges that do not follow lease provisions.• Analyze yearly reconciliations for escrow accounts to provide justifications and advise Senior Management for budget formulation and execution.• Gather data using formulas, pivot tables, control tables, v-lookups and queries to compile, calculate, and measure cost impacts of current contractual obligations using historical averages to project annual budget.• Analyze database within proprietary software for accuracy and data integrity.• Perform ad hoc query requests using SQL• Compose legal abstracts for contracts and leases to provide justification on renewals.• Coordinate insurance administration ordering appropriate changes in existing coverage and amending coverage as necessary based on contractual obligation. • Negotiate lease renewals to extend term, modify options, and reduce rental obligations.• Minor paralegal research as needed for impending ligation or discovery preparation. • Draft training manuals, present material, and train associates on proprietary software. • Process expense reporting and basic account payable functions. Show less

Vienna, Va

• Manage a call/dispatching office for 850 internal client locations and 300 external client locations. • Build strong relationships with clients, service companies, and vendors by maintaining accurate accounting processes. • Resolve external and internal customer complaints by providing excellent customer service. • Produce all monthly financial reports and adhere to budgetary constraints to make profit plan utilizing Microsoft Access queries, excel worksheets, charts and pivot… Show more • Manage a call/dispatching office for 850 internal client locations and 300 external client locations. • Build strong relationships with clients, service companies, and vendors by maintaining accurate accounting processes. • Resolve external and internal customer complaints by providing excellent customer service. • Produce all monthly financial reports and adhere to budgetary constraints to make profit plan utilizing Microsoft Access queries, excel worksheets, charts and pivot tables. • Strategize cost-saving measures and implementation providing justification for expenditures. • Manage an office staff of 4 direct reports and indirectly support a field staff of 33. • Provide human resource functions such as approving leave requests, training on company policies and procedures, and developing performance plans for staff growth and development.• Implement and develop new proprietary software, drafting the user manual, training associates, and report writing features (Crystal reports). • Tracking Capital expenditures for both long-term and short-term assets providing justifications for new capital projects.• Leading department presentations on budgeting needs, expectations and goals, training on policies, and implementation of new technology. Show less

Bachelor Of Science - Bs, Information Technology

Bachelors Of Science, Business Administration And Management, General