Performance Coach And Human Resources Generalist | Store Manager
Terrell, Texas, United States
- Championed the hiring, onboarding, and coaching of all six management team members for a troubled location that was producing losses in revenue; successfully reduced the shrink rate from 2.3% to 0.24 %; and two of the six trained managers were promoted to elevated positions within the district - Provided proactive coaching, consultation, and direction to management in areas of employee relations, performance management, training and development, compensation and overall organizational effectiveness- Interviewed and screened applicants, recruited prospective store managers, and provided training to managers on loss prevention, shrink control, employee relations, and ensuring compliance to applicable laws and company policies- Provided advice, counsel, and resolution with respect to inquiries on the HR policy and procedures, and effectively handled discipline and termination of employees as needed and in accordance with company policy- Conducted team building initiatives and extended expert project management skills in designing and coordinating community outreach events