Michelle Ho Email & Phone Number

Singapore

House of Rose Professional operates three business units - Talent , Training and Transformation with the core brands being DreamJob International®, Break the ceiling touch the sky® andCEOSmith®.

Singapore

Achieved record profit while serving as innovative leader accountable for UPS’s small package operations and business in 41 countries and territories, including 13,000-person organization. Drove strategic planning and implementation for network operations and regional P&L management. Built and maintained relationships with governmental authorities and championed brand-building efforts that supported UPS’s positive market perception with consumers and investing community.

Managed UPS’s small package and strategic business planning operations in China, leading 6000 employees delivering best-in-class customer experiences. Navigated through 2-3 tumultuous years of pandemic, orchestrating swift responses to safeguard people while achieving record profit.

Managed express operations in 28 emerging and mature Southeast Asia and Pacific Islands markets. Initiated programming for team development to support countries’ operations, including creating customer-centric mindset and financial acumen. Established 5-year strategic roadmap.

Redesigned intra-Asia network service, ensuring competitive positioning, enhancing service differentiation, and optimizing network utilization while improving profit and margins.

Revitalized Singapore business performance, providing administrative and operational leadership for small packaging, freight forwarding, and contract logistics. Facilitated growth and vastly improved profitability and margins.

Served as CFO for APAC region, adding value as core member of business planning team and key resource to president. Defined and led strategy execution to outsource finance and accounting back-office operations into China and India and subsequently facilitated transformation for marketing and sales operations to reduce costs and drive economies of scale.

Established treasury center for APAC region in Singapore, including managing cash flow and hedging various currencies. Led bond issuance in Singapore to fund construction of Singapore headquarters. Initiated RFP to select bank for the center, focusing on fund pooling and optimizing cash availability within APAC region. Facilitated transfer of funds from Asia to Europe and the US overnight.

China District Controller [2005 – 2007]South Asia District Controller [2004]Finance Manager [1995 – 2003]Finance and Accounting Collection Supervisor [1993 – 1994]

Master Of Applied Finance, International Finance

Bachelor Of Accounting & Finance