Michelle Ayers Email & Phone Number

Jacksonville, Fl, Us

-Managed full-cycle recruitment processes, attracting top talent aligned with organizational needs and culture through strategic sourcing and candidate selection initiatives.-Fostered positive employee relations by serving as a trusted point of contact for inquiries, concerns, and grievances, ensuring fair and timely resolution in compliance with company policies and legal -regulations.-Developed and implemented HR policies, procedures, and practices to ensure compliance with employment laws and regulations, conducting audits and assessments to identify areas for improvement.-Administered employee benefits programs, including health insurance, retirement plans, and wellness initiatives, optimizing offerings to support employee well-being and satisfaction.-Coordinated and delivered training programs on various HR topics, including new hire orientation, performance management, and diversity and inclusion, enhancing employee skills and knowledge.-Collaborated with hiring managers to develop job descriptions, interview questions, and selection criteria, utilizing various recruitment channels to source and attract qualified candidates.-Provided guidance and training to managers and employees on HR policies, procedures, and compliance requirements, promoting consistency and transparency across the organization.-Orchestrated the successful implementation of a new HRIS tool (UKG Pro) by leading cross-functional project teams and ensuring seamless integration with existing systems.-Streamlined training processes and enhanced user adoption through comprehensive training sessions, resulting in a 30% reduction in onboarding time and increased system proficiency among employees.-Developed and executed comprehensive training programs for employees at all levels, focusing on customer relationship management, safety protocols, and HRIS utilization.

Virginia Beach, Virginia, United States

-Managed all aspects of human resources functions within the self-storage facility, including recruitment, training, performance management, and employee relations.-Led a team of five employees, providing coaching, mentoring, and development opportunities to foster a positive and productive work environment.-Developed and conducted comprehensive onboarding programs for new hires, ensuring a smooth transition and alignment with company policies, procedures, and culture.-Facilitated ongoing training and development initiatives for employees, including compliance training, safety protocols, and customer service skills, to enhance employee capabilities and performance.-Managed employee performance appraisal processes, conducting regular evaluations and providing constructive feedback to support employee growth and development.-Addressed employee concerns and conflicts in a timely and professional manner, promoting open communication and resolution of issues to maintain a positive work environment.-Ensured compliance with employment laws and regulations, conducting regular audits and assessments to identify areas for improvement and implement corrective actions as needed.

Virginia Beach, Virginia

-Developed and implemented comprehensive training programs for all levels of employees, including frontline staff, supervisors, and managers, to enhance performance and productivity.-Led a team of trainers and facilitators, providing guidance, support, and mentorship to ensure the delivery of high-quality training initiatives aligned with organizational goals and objectives.-Conducted needs assessments and gap analyses to identify training needs and opportunities for skill development, designing customized training curricula and materials to address identified areas for improvement.-Utilized various training methodologies and techniques, including classroom instruction, hands-on simulations, e-learning modules, and on-the-job training, to accommodate diverse learning styles and preferences.-Managed the onboarding process for new hires, overseeing orientation sessions, job shadowing experiences, and training modules to facilitate a smooth transition into their roles and the company culture.-Monitored and evaluated training effectiveness and ROI, collecting feedback from participants and stakeholders, analyzing training metrics and performance data, and making recommendations for continuous improvement and optimization.-Collaborated with cross-functional teams, including HR, operations, and leadership, to ensure alignment of training initiatives with business objectives, organizational priorities, and regulatory requirements.-Maintained compliance with company policies, procedures, and standards, ensuring adherence to training guidelines, safety protocols, and quality assurance measures.

Norfolk, Virginia

-Oversaw all aspects of human resources management within the retail store, including recruitment, training, performance management, and employee relations.-Led a diverse team of retail associates, providing coaching, mentorship, and development opportunities to support their growth and success.-Implemented effective recruitment strategies to attract and retain top talent, leveraging online job boards, networking events, and referral programs to source qualified candidates.-Developed and conducted comprehensive training programs for new hires and existing employees, ensuring alignment with company policies, procedures, and customer service standards.-Managed employee performance appraisal processes, conducting regular evaluations and providing feedback to enhance individual and team performance.-Addressed employee concerns and conflicts in a timely and professional manner, fostering a positive work environment and promoting open communication.-Ensured compliance with employment laws and regulations, conducting audits and assessments to identify areas for improvement and implement corrective actions as needed.-Collaborated with cross-functional teams, including regional managers and corporate HR, to support organizational initiatives and drive business results.

Master Of Business Administration, Human Resources Management

Bachelor Of Applied Science - Basc

Associate Of Science - As