Portrait was for fun while raising children

Responsibilities endless, work guest services desk and deal with escalated customers. Do in store pick up order, as well as outside pick up orders in under 2 minutes, respond, separate and tag returns, taking procaution with hazardous products to be packaged correctly, put in correct bin and deliver bins to back warehouse. Head cashier in charge of my own register as well as all self checkouts, Shipt orders,speciality customer requests, as calling for assistance to customer care. Use Zebras to do just about everything: constant use of walkie to communicate with other store member: when other departments are in need I go help. Just anything and everything.

Cashier, also worked to make sure shelves were full and make sure they were pentacle, same with the walk in humidor.

EEO/Affirmative Action Consultant: Compiled data, created and maintained over 200 hundred Affirmative Action Plans for various locations. Direct Point for Employee Relations and all confidential employee complaints. Answered and followed up on all Employee Hotline calls with internal investigations if needed. Submitted all information requested by government agencies

Affirmative Action Plans, Employee Relations, Investigations, Payroll, Recruiting, Training, Diversity

Answered official discrimination complaints to government agencies such as OFCCP, ADA, etc. Conducted full investigation on each charge, visits to locations throughout NortheasternAnswered the OFCCP with official Position Statements; worked directly with corporate lawyers. In cases where company held liability, took corrective action internally. Compiled all data necessary to create and submit all Affirmative Action Plans. Responsible for insuring legal compliance with all Federal agencies. Took lead on Diversity Initiatives, the creation and implementation of training Managers and Directors in Diversity and EEO issues. Participated in Public Relations Committees to insure public recognition for being an exemplary employer, i.e., Working Woman’s Magazine. Dealt with escalated and complex employee relations issues. Designed special Employee Corrective Action PlansHuman Resources Specialist/Human Resource Generalist Responsible for all recruiting, hiring, promotions, transfers and terminations for Northeast area sales HQ; created alternative recruiting methods to assist in Diversity Initiatives. Assisted in the creation and delivery of Management Diversity and Sensitivity Training. Oversaw all candidate assessment forms, hiring logs and insured all hiring decisions were clearly accounted for and logged. Conducted all final interviews and made official job offers, conducted background checks and scheduled drug testing. First point of contact for Employee Relations issues, handled breaches in Code of Employee Conduct; conducted internal audits when necessary. Ran expensive payroll reports for department Vice Presidents. Calculated salaries, promotions and yearly bonuses.