Michelle Cockerham, Pmp Email & Phone Number

Highland, Ca, Us

Remote

Walnut Creek, Ca

Walnut Creek, Ca

Provide program and project management support for projects within Recruitment Services, Compensation, HR System Support, and KPIT to implement national strategic initiatives.Key Accomplishments - Job Description Database Project: Managed the migration of over 8,000 regional and National Functions job descriptions into a centralized Job Description Database, creation of streamlined processes for adding, updating, and maintaining job descriptions program wide; Recruitment Services Wiki Project: Facilitated and managed the creation and implementation of the Recruitment Services Wiki; promotes information sharing and a centralized document repository for recruitment groups in ten (10) regions, and the departments within the Center of Excellence; Define, document and obtain stakeholder agreement on project scope, goals and deliverables that support recruitment objectives• Manage multiple medium to large projects for National Recruitment Services• Drive cross-functional work in support of organizational Center of Excellence initiatives• Monitor project risks, issues and agreements across business units• Provide project status, manage dependencies, deliverables, and milestones• Coordination and collection of business requirements• Train Project Management methodology, skills, and tools to team members

Oakland, Ca

Provide program and project management to senior business, medical group and IT leadership to implement strategic initiatives.Key Accomplishments: Facilitated 20 local audits for professional and hospital billing, leading to the reactivation of Government billing in licensed hospital space and resulting in incremental revenue of $31.5M; Facilitated the remediation of $4.4M in professional billed credit balances resulting in becoming more compliant for processing refunds and GL liabilities. • Define, document and obtain stakeholder agreement on project scope, goals and deliverables that support business objectives• Manage multiple projects for the Revenue Cycle Integrity, Patient Business Services, Access Management, and Operational Excellence business units. • Drive cross-functional work in support of organizational Operational Excellence initiatives• Monitor project risks, issues and agreements across business units to manage process dependencies• Implemented and managed Employee Award and Recognition Program; partnered with KP National as a Subject Matter Expert to assist in the implementation of the Regional Spirit of Excellence Award.

Bay Area, Ca

Performed system analysis and functioned as a liaison between the technical, clinical and business project teams during the Kaiser Permanente implementation of the Epic electronic medical record system.Key Accomplishment: Successfully implemented Epic in 16 ambulatory medical facilities (MOBs) and served as subject matter expert for Mental Health and Chemical Dependency departments.• Helped monitor accuracy of business processes and functional requirements implementation through data collection and analysis• Facilitated optimization trainings and seminars with clinic staff and department managers to ensure a smooth transition to KPHC• Provided 1:1 support for medical providers and patient registration staff during KPHC implementation• Worked with multiple departments to perform workflow redesign evaluation to address impacts of KPHC on operational efficiency