Michelle Crowe Email and Phone Number

Maintain a caseload of 56 individuals with an intellectual disability and autism. Develop a bi-annual needs assessments and a support plan for individuals on the caseload. Monitor the plan bimonthly to ensure satisfaction with services and servcice effectiveness in addition to ongoing monitoring in response to crisis situations. Refer and link individuals to service interventions and providers.Ongoing collaboration and consultation with professionals/providers to assure all needs are being met in accordance with the support plan. Supervise 6 respite caregivers who provide in-home respite to individuals on the caseload. Maintain case records to ensure accuracy and compliance will all state and federal standards.

Supervise and manage Service Coordination, Head and Spinal Cord Injury, Early Intervention, and Behavior Support Services.Ensure compliance with all Service Coordination and Early Intervention Practices/Standards.Provide technical assistance to Service Coordinators, HASCI Coordinators, and Early Interventionists.Develop and provide training programs/manuals/presentations to all Service Coordinators and Early Interventionists.Coordinate the eligibility process by conducting home visits to obtain information for the Initial Social History and Needs Assessment for the intake packets submitted to SCDDSN for eligibility determination. Serve on the SCDDSN Training Committee to provide input and assist in developing training modules and competency exams for the service coordinators statewide. Maintain fiscal budgets for family support services, and all departments managed. Service Coordination Supervisor 2004-2007 Interviewed and hired possible Service Coordination candidates. Trained newly hired Service Coordinators in the Service Coordination practices and standards; and provided on-going training to all Service Coordinators.Supervised Service Coordination staff of 12 as directed by the Special Services Director.Reviewed case files to ensure compliance with all standards, policies, and procedures. Lead Service Coordinator 2003-2004Maintained a caseload of 30 cases for persons with mental retardation and autism. Trained newly hired Service Coordinators in the Service Coordination practices and standards.Assisted Service Coordination Supervisor and Director of Special Services in reviewing case files.

Maintained a caseload of 80 cases for persons with mental retardation and autism.Developed Needs Assessments and Person-centered plans for persons on the caseload.Responded immediately to specific needs of persons in crisis situations and provided actions necessary to resolve crisis.Provided timely response to identified needs to ensure plan implementation, satisfaction with services, and service effectiveness. Advocated on behalf of persons on caseload to support all human and civil rights to assure fair and equal access to all services in person's life.Monitored all health and safety needs of the persons receiving services.Collaborated and consulted with other professionals and agencies to assure all needs were met and being provided in accordance with Person-centered plan.Advocated for the development of new resources not currently available within the community. Maintained case records to ensure accuracy and compliance will all state and federal standards.VOLUNTEER EXPERIENCEFounded and Co-Facilitate Brain Injury Support Group, Burton Center 2009-Present

Supervision of offenders sentenced to probation and paroled from prison.Conducted home visits to supervise offenders.Served warrants for probation violations.Certified Cashier to accept probation fees.Performed Drug tests and fingerprinting.Assisted clients in locating employment.