Michelle Cummins Email and Phone Number

Lead, direct and supporting store leaders in market. Primary focus is to help develop leaders who can deliver on business objectives. This includes coaching and developing store leaders to accelerate their growth and development while leading the team to achieve business results. Reviewing performance, and progress on key financial, operations, and customer related metrics with store teams. Market includes 17 stores which span over 7 counties with 2800 associates.

Successfully ran high volume store while delivering on all business objectives. Drove customer and associate experience with consistent store conditions, driving sales and profit. Store was a training store and rolled out new initiatives for division. Created high performing team that adapted to the challenging environment.

In charge of training and development of district teams. Handled grievances, hiring and retention. Focus was with training of management trainees, hiring managers, and ongoing development of assistant store leaders across the district. Spent time partnering with store associate led groups to help drive associate experience.

Leading teams in district of 17 stores to deliver operational excellence and achieve business objectives. Spending time with store teams teaching, coaching, and accelerating elements to drive the entire district results. Partnering with store management and associates to utilize best practices and enhance associate and customer experiences.

High volume store leader to open a replacement store, first of its kind in the market. Store was a multilevel concept nestled on UK campus with big ties to community. Built a high performing team that were responsible for maintaining outstanding conditions, hosting visitors across the company, and executing at high level. Responsible for helping team learn, adapt to new concept while still delivering on business objectives, and driving customer and associate engagement.

Deli/bakery coordinator for the district. Help train and support store teams in the district on elements of merchandising, operations and sales initiatives. Worked with store management and department leaders to drive executions of sales plan, deliver business objectives, and leader development.

Successfully ran 6 stores throughout district. Driving and delivering business results, while improving associate and customer experience.

Partnered with store teams to drive customer experience and operational excellence on our front ends. This included training and development of associates while coaching on bringing the experience to life.

Assistant store leader in various stores responsible for several elements of store operations, merchandising, associate and customer experience, hiring and onboarding new associates, training and developing teams to drive business results.

Spending time working with store leaders driving business results.

Cashier, bagger, customer care, accounting,video