Michelle Easter Email & Phone Number

Michelle Easter is a Senior Customer Solutions Manager at Amazon Web Services. She possess expertise in it project and program management, account management, international business, professional services, multi site team management and 45 more skills. She is proficient in French, German, Spanish and Dutch. Colleagues describe her as "I worked for Michelle as a Technical Consultant for BSS/CRM and later when I was Director of Professional Services, APAC Region and she was running the Global Team. I worked with Michelle all over, from South Africa to France to Indonesia. Michelle always adjusted to the style of the customer and quickly built trust with the CxOs. Michelle was for me and all her team an ideal mentor; especially during my promotion to Director acting as a leader as well as an effective manager. I can truely say she is the best Manager i ever had, by her soft skills, her adaptability to the worlwide customer's cultures, as well as her ability to solve hard problems while keeping a positive growth culture around her. She will dig deep into technical problems when needed, bringing together technical Subject Matter Experts and synthesize their knowledge to drive the right course of action. I especially learned the positive attitude from her, finding solutions to all problems, while building customers trust" and "Michelle is one of the most analytical and creative problem solvers I’ve had the privilege to work under. Twice I got a front row seat as she was handed a remarkably difficult environment and organization. In one case, she was able to interview experts, quickly learn the business model, and adapt the existing organization. In another, she had to completely disassemble and reassemble. In my case, she literally solved two very difficult problems with one extraordinary move. All of this, while exceeding some very aggressive targets. Michelle is one of those rare individuals comfortable managing within chaotic environments and always chooses the carrot over the stick."

Listed skills include It Project And Program Management, Account Management, International Business, Professional Services, and 46 others.

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  Senior Customer Solutions Manager

  Amazon Web Services

  California, United States