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Michelle Eier Email & Phone Number
Senior CX Ops Manager
at
Lightspeed Commerce
1 work email found
@lightspeedhq.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Senior CX Ops Manager
Location
Amsterdam Area, Netherlands, Netherlands
Company size
Who is Michelle Eier? Overview
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Quick answer
Michelle Eier is listed as Senior CX Ops Manager at Lightspeed Commerce, a company with 3259 employees, based in Amsterdam Area, Netherlands, Netherlands. AeroLeads shows a work email signal at lightspeedhq.com and a matched LinkedIn profile for Michelle Eier.
Michelle Eier previously worked as Senior Manager, Strategic Account Management at Lightspeed Commerce and Senior Manager Customer Success, Hospitality, EMEA at Lightspeed Commerce. Michelle Eier holds Bachelor Of Commerce (B.Com.), Marketing/Marketing Management, General from Amsterdam University Of Applied Sciences.
Company email context
Email format at Lightspeed Commerce
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{first}.{last}@lightspeedhq.com
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AeroLeads found 1 current-domain work email signal for Michelle Eier. Compare company email patterns before reaching out.
Profile bio
About Michelle Eier
I began my career in the travel industry but transitioned to customer success in the SaaS industry. I take pride in my analytical skills, helping teams grow, and my ability to zoom out and see the bigger picture. Currently, I have the privilege of managing the EMEA Customer Success team, where I strive to make data-driven decisions and foster strong client relationships for the team's success.
Listed skills include English, Dutch, Marketing, Marketing Communications, and 7 others.
Current workplace
Michelle Eier's current company
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Lightspeed Commerce
10 roles
Michelle Eier work experience
A career timeline built from the work history available for this profile.
Senior Manager, Strategic Account Management
Current
Apr 2024 - Present
Senior Manager Customer Success, Hospitality, Emea
Jul 2023 - Apr 2024
Manager Cs & Launch, Hospitality Emea
While only focusing on our Hospitality vertical, within my current role I oversee the entire Launch and Customer Success department consisting of over 40 team members across EMEA. From Launch Coordinators to Implementation Specialist to Customer Success Managers. Implementation of Churnzero for our EMEA region, while driving scalability and developing a.
Jul 2022 - Jul 2023
Manager Customer Engagement
As Manager of a group of 12 Customer Success Managers throughout 5 countries we navigated the global pandemic. Helped guide our customers through all the challenges this has brought both for our Retail and Hospitality vertical. Implemented an NRR strategy as main KPI, renewed NPS workflows while servicing 10.000+ customers.
Apr 2021 - Jun 2022
Team Lead Customer Success Managers Emea
As Team Lead of our Customer Success Managers in Europe I got the chance to scale and train the team from 3 to 6 countries. Implemented key changes in our workflows and improve overall day to day quality of our team.
Mar 2020 - Apr 2021
Customer Success Manager
Managing customer accounts to avoid churn, increase revenue as well as engagement. Develop brand ambassadors within product verticals. Help and coach our customers towards business growth.
Oct 2018 - Mar 2020
Manager Supply Operations
As Manager Supply Operations, I'm in charge of managing the team of Supply Coordinators, together we take care of all the operational tasks and systems for our Supply department across the world. My days are filled with process management, project management, roadmap planning, onboarding, data research, quality controlling, supporting our Supply Team in.
Jan 2017 - Sep 2018
Junior Account Manager
Acquiring new partners in the USA. During this period I had an important part in getting Tiqets settled in selling tickets around the country. Scheduling meetings with venues in New York, Miami, San Francisco, Las Vegas, Chicago. Tasks were mainly cold acquisitions, follow-up tracing for contracting, processing contracts to actual products.
Aug 2015 - Dec 2016
Productmanagement
D-reizen is one of the biggest Travel Agencies of The Netherlands. Being part of their Product Management team requires a very flexible attitude you have to be very versatile. Discussing the prices for the marketing campaigns, setting up theme pages for different destinations, improving quality of products, point of contact for department stores and.
Aug 2014 - Jul 2015
2 education records
Michelle Eier education
Bachelor Of Commerce (B.Com.), Marketing/Marketing Management, General
Bachelor'S Degree, Marketing
FAQ
Frequently asked questions about Michelle Eier
Quick answers generated from the profile data available on this page.
What company does Michelle Eier work for?
Michelle Eier works for Lightspeed Commerce.
What is Michelle Eier's role at Lightspeed Commerce?
Michelle Eier is listed as Senior CX Ops Manager at Lightspeed Commerce.
What is Michelle Eier's email address?
AeroLeads has found 1 work email signal at @lightspeedhq.com for Michelle Eier at Lightspeed Commerce.
Where is Michelle Eier based?
Michelle Eier is based in Amsterdam Area, Netherlands, Netherlands while working with Lightspeed Commerce.
What companies has Michelle Eier worked for?
Michelle Eier has worked for Lightspeed Commerce, Lightspeed Hq, Tiqets, and D-Reizen.
How can I contact Michelle Eier?
You can use AeroLeads to view verified contact signals for Michelle Eier at Lightspeed Commerce, including work email, phone, and LinkedIn data when available.
What schools did Michelle Eier attend?
Michelle Eier holds Bachelor Of Commerce (B.Com.), Marketing/Marketing Management, General from Amsterdam University Of Applied Sciences.
What skills is Michelle Eier known for?
Michelle Eier is listed with skills including English, Dutch, Marketing, Marketing Communications, Social Media, Coaching, Online Advertising, and Teamwork.
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