Michelle Eier Email & Phone Number

Gilbert, AZ, US

Scottsdale, AZ

• American Automobile Association (AAA), PetSmart, American Express, Dermstore, Humana
• Highly skilled communicator able to build internal and client relationships and guide client teams to success
• Collaborate with globally dispersed project teams to execute project tasks within budget, monitor and mitigate risks, document business/functional requirements, status and budget reporting
• Interface with key stakeholders internally & with client teams to define and manage project scope, receive milestone approvals, highlight opportunities for growth, formally report project status, budget progress.
• Accountable for project profit, client satisfaction, and employee satisfaction on client engagements
• Reports on engagement status, and acts as point of escalation internally and with the client for all delivery issues related to the program

Scottsdale, AZ

• Ally Bank, Coca Cola, J.P. Morgan Chase, Colgate, TJ Maxx, Crate & Barrel (Search Engine Optimization (SEO) clients), AAA, William Sonoma, Search Engine Marketing (SEM) clients)
• Managed teams of 4-15 resources per engagement and coordinated deliverables in accordance with project plan, scope and budget
• Monitored project indicators and assessed project risk. Assigned risk probabilities, and explored transfer and mediation options
• Developed and delivered customer facing reports for budget, SEO/SEM results and project progress

Scottsdale, AZ

• Account Executive for external creative resources to manage fulfillment of all creative requests from Marketing/Creamery team consisting of in-store monthly POP, new product promotions, local store marketing materials.
• Primary point of contact for all internal Creamery initiated creative requests with responsibility for channeling all project-related communications as required to all outside resources
• Coordinate production process for all externally created jobs including securing specs, estimating, vendor management and distribution
• Managed review process for internal and external design teams for Marketing/Creamery teams

Phoenix, Arizona Area

• Coordinate direct mail, web, catalog, print, in-store signage, circular, TV and radio production for a $34.1 million retail pet supplier with over 660 stores nationwide
• Develop and track up to 200 project timelines per month. Schedule individual daily work flow for 12 Designers/Production staff and arrange creative reviews of each project with Marketing and Designers
• Assist Creative Director in tracking of projects with outside agencies (ie. Leo Burnett & Cramer Krasselt) in tracking of out of house projects

Chicago, IL

• Sears Account (Craftsman, Home Improvement, Fitness, Gift Events)
• Instrumental in the production process of TV, radio and print projects
• Gather project information, created timelines, and reported project status to client/internal teams
• Developed and maintained creative rotations for TV, radio and print. Coordinated traffic instructions, issued copy points and other vendor related materials

Creative recruiting & freelance placement