Michelle Evans Email & Phone Number

Cardiff, Gb

United Kingdom

Working as a Employee Relations consultant within Computershares global people function looking after UK and Channel Islands.Responsible for the provision of employee relations advice and coaching to managers across computershare, providing support in people change programmes. Partnering with legal departments for complex cases and keeping abreast of the changing legal landscape.Produce and analyse ER related data, identifying solutions as necessary and contribute to related people team and business oriented projects. Providing advice and input into wider people policies including where there is local variance

Pontypool, Wales, United Kingdom

As part of the SLT on site, to help grow, develop and engage the business and people strategy. Business partnering with the management team to ensure the business of today is ready to continue to be a business for the future.Heading up the Implementation of a number of new systems on site to ensure easy and accurate recording.

Pontypool, Wales, United Kingdom

Stand alone role, looking after the HR and L&D function on site. Responsible for 150 employees

Cardiff, United Kingdom

To work with and support the management team on operational HR, providing advice on all areas of recruitment, contracts of employment, employee relations, training and development and performance management To advise on HR policies and procedures and relevant employment legislation. Monitoring, reviewing and updating policies to ensure these are in line with the current legislation Provide management with support in relation to the control of both long term and short term absence, overtime and holidays. Analyse data to recognize trends and implement practices in order to avoid negative impacts on the business. This includes recommending employees for occupational health.To promote best HR practice by challenging, directing, supporting and influencing others within every departmentComplete figures for HR Monthly reporting for each business to include employee numbers, vacancies, absence information and hourly paid hours workedSupport organisational change and resource planningManage end to end recruitment and on boardingTo undertake HR projects

Merthyr Tydfil

Joined the company after it had been acquired by Kepak looking to implement and standardise policies and procedures across all sites. Looking after a busy fast paced manufacturing site with over 700 direct employees and 300 agency.- Ensure that the site follows standard Company and Statutory procedures in all aspects of employment- Identify opportunities for improvement in HR and people management procedures and suggest related improvements- Provide support and guidance to Managers and Supervisors with regard to the Company Disciplinary and Grievance procedure, Attending disciplinary meetings as and when appropriate.- Ensure that all employee records are maintained in line with Company and Statutory requirements- Ensure that new employees attend appropriate induction and occupational health training and maintain full and accurate records- Attend and input into the HR meetings and pro-actively contribute to Group wide HR programmes and projects- Ensure the Group HR Manager is kept informed regarding sensitive people issues in a timely manner- Maintain and develop knowledge and skills related to the Company, Statutory requirements and best practice- Managing and reducing long term absence, driving the application of the sickness absence procedure across the business ensuring that sickness absence targets are met.- Engaging with managers to understand how HR can add value- Partner with onsite agencies to ensure correct labour requirement is ordered, facilitating transfers. Contributing to the customer requirements by completing regular internal and external auditing, such as ethical trading and SEDEX.- Preparing management (KPI) information and conduct analysis to support decisions and action planning- Ensure the delivery of effective HR support on a day to day basis working closely with managers to support ensuring consistent approach providing guidance and support where appropriate on HR Generalist matters

At present, I serve in a multifaceted role revolving around full life cycle recruitment, customer service and retention, team development and leadership, new-hire onboarding, maintaining regulatory compliance, inventory control and containment, and facilitating internal audits. I develop and lead high-calibre teams of upwards of 50 in daily operations. I design and facilitate customer service and policy / procedure training for new and existing employees. I schedule and carry out comprehensive store audits; identify and correct compliance / quality issues with corrective measures. I function as primary point of contact with respect to escalated customer issues; maintain a calm, even temper in achieving swift resolutions and maintaining customer satisfaction. In addition, I champion workplace safety during incidents associated with burglaries and inclement weather. Select contributions throughout this tenure include:Created and administered thorough in-store training sessions to increase productivity, enhance customer service, and ensure ongoing compliance. Ensured all personnel were up to date on their professional development requirements. Managed full life cycle recruitment to identify, source, hire, onboard, and train top-notch personnel.Employed transformational leadership capabilities to re-establish routines and processes across service operations to revitalise teams from underperforming to consistently meet or exceed KPIs. Conducted thorough performance evaluations gauged against established KPI metrics; provided robust feedback to allow team members to strive toward the fullest of their capabilities.Collaborated with the Store Manager on devising and delivering proactive measures to enhance customer satisfaction.Leveraged sales forecasts to steer decision-making with respect to schedule generation efforts; ensured adequate staff while minimising labour costs

Caerphilly

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