Michelle Gladding Email & Phone Number

Tavares, Fl

Office Manager for a small non-profit spay/neuter & vaccine clinic. Handle inventory and ordering including constantly researching protocols that can save money. Ensuring staff is maintaining their job duties as advised, in order to keep the surgical flow efficient.Assisting clients with checking their animals in for surgery or vaccine clinics, educating clients on services and the procedures behind what services are needed. Advising why services are needed. Handling accounts payable and accounts receivable. Scheduling clients and maintaining a schedule as devised by the veterinarian.

Greater Grand Rapids, Michigan Area

Managed a small team of data entry technicians ensuring they were working on items that held the highest priority. Managed the workload of preparing all of the work that needed to be done, and handling top priority cases as they came in.