Michelle Gustafson Email & Phone Number

Cedar Park, Tx, Us

Austin, Texas, United States

• Act as a representative payee for disabled and aging adults receiving Social Security benefits.

• Administered finance processes and procurement procedures, ensuring program expenditures are handled efficiently.• Ensured that program documentation is in compliance with internal policies and funder requirements.• Served as liaison for program staff and the finance department to ensure timely completion of documentation and deadlines.• Developed and manage effective tracking systems and spreadsheets.• Assisted in data collection, analysis, and reporting.• Led special administration projects, demonstrating exceptional organizational and project management skills.

Austin, Texas Area

• Provided regular and timely opportunities for face to face meetings to assure clients' progress toward self-sufficiency.• Conducted landlord outreach to establish and build relationships.• Linked clients with other agencies and organizations that focus on additional needs and goals.• Engaged in appropriate teamwork functions in order to provide a professional working environment and effective service delivery.• Prepared and maintained accurate records and reports for the agency and grantor.• Acted as Liaison between the Supportive Housing Program and the Accounting Department.• Facilitated payments to properties with attention to the appropriate funding source.• Maintained records of program revenue.• Supervised volunteers and interns in case management and admin tasks

Austin, Texas Area

• Facilitated individualized case management services in the Supportive Housing program.• Aided clients in the development of self-care skills to, ultimately, increase clients’ autonomy.• Maintained detailed records of case management.• Updated formatting in client files to reflect new program policies and to ensure completeness of files and data.

Austin, Texas Area

• Facilitated individualized case management services.• Provided Emergency Shelter services and Rapid Rehousing services, simultaneously.• Built relationships with landlords to help clients obtain safe and stable housing.• Maintained detailed records of case management and financial assistance.• Assisted Program Manager with program development.• Collaborated with other agencies in the Continuum of Care and learned about their programs.

Austin, Texas Area

Worked on a research study that examined perceptions of sexual assault and rape culture and its effects on the daily functioning, mental health, and emotional well-being of those who fear that they will be targeted and/or victimizedResponsibilities:• conducted research to examine perceptions of rape culture, fear of sexual assault and rape, and related psychological and social issues

Austin, Texas Area

TA for Research Methods course during spring semester of 2017;General TA for Dr. Jason Ferrell during fall semester of 2017, assisting with the following courses: General Psychology, Theories of Personality, Social Statistics, and Research MethodsResponsibilities:• assessed class assignments and benchmarks and provide feedback to students• developed test questions and prepared exams• assisted professor in preparing instructional materials (e.g. class activities, media for presentations)• provide feedback to professor on course material (e.g. appropriate level, areas for additional instruction)• acted as liaison/mediator between student and professor• attended to students’ individual and collective needs• managed and respond to course-related e-mail• lectured about writing literature reviews and APA style papers

Greater Nashville Area, Tn

• developed client feedback surveys to evaluated effectiveness of programs and client satisfaction• shadowed team meetings and client-case manager interactions

Bachelor Of Arts - Ba, Psychology, 3.7

Education record

Study Abroad with coursework in Spanish and Psychology, with emphasis on cultural diversity