Michelle Henderson Email and Phone Number

Account management of high value corporate partnerships across a variety of industries. Responsible for employee engagement, fundraising events, sponsorship and gift in kind support.New business - developing long-term strategies to secure new business partnerships and multi-year strategic partnerships.Connect organisations and employees to the cause through strong relationship building and use of story telling. Seek out opportunities to help diversify partnerships, boost engagement and deliver excellent stewardship to leave lasting impressions.

Responsible for:• Devising and delivering Regional fundraising strategy and budget within East Anglia• Volunteer management.• Managing fundraising portfolio including individuals, events trusts & foundations and corporate.• PR & Marketing - Working with the media, writing press releases, using social media platforms and delivering radio interviews• Delivering tailored presentations to various audiences• Developing, marketing and project managing large scale fundraising events.• Identifying projects and developing business proposals for trust and corporate applications.. Account managing small - mid level corporate partnerships • Inspiring and supporting over 150 individuals each year fundraising for Parkinson's UK.• Providing fundraising support to 48 volunteer groups.• Acting as an Ambassador for Parkinson’s UK in the Eastern England.Achievements:• Tripled income in the Region within 3 years • Moveable Feast Event Norwich– 24 restaurants, 1160 participants, £19,000 raised• New sponsored walk at Hylands House with 250 participants and raising £16k in its first year• Increased individual fundraising by over 100% •Recruited 40 event volunteers, 3 Fundraising volunteers and 3 volunteer speakers in the region to support plan. • Tripled income in the Region within 3 years. In addition supporting Parkinson’s UK National:• Representing Regional fundraising on a number of National committees/project groups.• Creating innovative new fundraising products to grow Regional Fundraising income.• Devising a strategy to engage and nurture student support across the full fundraising portfolio.• Establishing best practise and resources for Party for Parkinson event across the UK.

Responsibilities • Write and deliver income strategy to raise £363,930 (in 2011) and increase Macmillan profile in West Cambridgshire & East Bedfordshire. • Deliver against budget for a wide range of income streams • Achieve set objectives set by the organisation as part of personal development plan• Manage relationships with 6 Committees/fundraising groups and set up new groups. • Recruit new volunteers to fulfill set role descriptions •Develop volunteer speaker network and work closely with volunteers to ensure they have a positive experience of volunteering with Macmillan. • Build relationships and work closely with the local media (print & radio) to raise Macmillan’s profile • Use social media to build networks and support• Public speaking. Making appointments and attending any requested meetings with local groups, businesses, schools to inform & inspire. • Develop and account manage corporate relationships from small local businesses to £40,000 a year partners.•Team lead for Groups and Associations fundraising & member of national Groups & Associations project group. • Cross-sell Macmillan products effectively • Project management of large scale local eventsAchievements• Exceeding annual budget of £363,930 by £63,603• Exceeding budget on each individual income stream (including by £31k in corporate income)• Account managing large corporate partnership with income of £90k over 2 years• Project management of Cambridge Riverwalk – 542 participants, £42,000• Development of volunteer speaker network

Responsibilities • Provide reception function to members of the public, supporters and volunteers who visit office and respond to inward bound calls, emails and mail.• Provide administrative support to the Fundraising team• Maintain all IT systems and databases, ensuring good quality of data input.• Process incoming and outgoing post and prepare and type routine correspondence• Administer local banking, correspondence procedures and petty cash floats.• Maintain merchandise and administration stocks, as well as appropriate records for each.• Assist the Fundraising Manager and committees with the organisation of fundraising events and initiatives and production and supply of promotional materials.• Develop and maintain relationships with supporter groups,including event participants, to ensure the success of their fundraising endeavours.• Attend fundraising and local community events where necessary, to accept cheques and make short speeches as a representative for Macmillan.• Contribute to the wider correspondence requirements (e.g.newsletters and website) Achievements• All of the following are achievments outside of the role requirements• Public speaking on behalf of the charity & attending supporter events• Organising and recruiting volunteers for collections • Recruiting corporate support e.g a partnership with a dairy who delivered 10,000 donation envelopes to its clients and raised £6,000• Engaging schools to participate in a sponsored silent event and raise funds

Responsibilities • Assisting members of the team with administrative activities• Receiving calls on the customer service desk and following up appropriately• Working on the reception desk to assist visitors and be the first point of call for customers – I had to ensure a professional manner and give great customer service to leave a positive impression to all who contacted the company• Making travel bookings for senior members of the organisation. Booking flights, hotels and taxi’s and printing relevant e-tickets and travel itinerary. • Working within the sales department to process purchase orders, make and receive calls to suppliers and maintain administrative records for the department.• Working within the accounts team to process invoices and assist with basic computer based accountancy work.• Assist Financial director with administrative duties