Michelle Small Email & Phone Number

United States

Dfw

Texas, United States

Real Estate Investments,Design & Renovations

Dallas, Texas, United States

* Provide Administrative support to the Assistant to the President and CEO.* Maintain all front desk duties along with Innovation Area operations.* Maintain corporate office appearance to the highest standards, scheduling common rooms, procuring office supplies, record keeping.* Provide exceptional experiences for all individuals within the office or event setting; cultivate an atmosphere that empowers engagement, inclusion and social responsibility.* Be warm and welcoming while greeting employees, clients and visitors. Ensure guests are well taken care of and are directed in a timely, professional manner.* Answer and route incoming calls to appropriate personnel or department.* Coordinate internal events and some client event logistics that shape and serve our community of Liberators and Population Health Pioneers at the direction of the assistant to the President and CEO.* Assist in facilitation of meetings, customer engagements, employee events, refreshments, lunches or other engagements; this includes complete catering of events, orders, set up, clean up, hosting, etc.* Ensure that office standards of cleanliness are maintained for all areas including kitchen/café, event space, conference rooms, and common areas. Ensure that conference and training rooms are always tidy, accessible and stocked with supplies and ready for the next strategy session.* Be a resource for information for the employees, customers and guests. Provide timely communications to employees regarding building related announcements, security, general facility information, etc.* Work closely with IT department in maintaining the Aerial Experience Lobby.* Work closely with Facilities manager and vendor contacts.* Maintain Front Desk Manual in cooperation with office of the President.* Work independently in a dynamic, innovative environment.* Collaborate with various departments and functions to get the job done.* Other duties as assigned.

Dallas/Fort Worth Area

Emory, Texas

Dallas/Fort Worth Area

4925 Greenville Ave #360 Dallas, Texas 75206

16000 Norh Dallas Parkway Dallas, Tx 76248

• Commercial file management- Draws• Reporting and special projects• Travel, expense and calendar management• General administrative duties included filing, scanning, labeling, mail merges, typing and scanning.

Denton, Texas

• Project/Event/Meeting/Board planning/coordination and management • Reporting• Projects • Phone & Calendar Management• General administrative duties included filing, scanning, labeling, mail merges, typing and scanning.• Travel and expense management

Denton, Texas

• Processed loan operations payoffs and paid notes.• Operations Reporting• Projects • Phone & Calendar Management.• General administrative duties included filing, scanning, labeling, mail merges, typing and scanning.• Training / Meeting Preparation

2660 Trinity Mills Rd. Carrollton, Tx 75006

• Project and event coordination.• Program development and training.• Oversaw training for staff and interns.• Maintained Church management software (F1)- Member/ Group information.• Managed accounts payable & receivable, check requests and expense reports.• Managed setup and development of Family Life programs (ReNew, Premarital, Coaching).• Liaison for clients and community service/resource agencies.• Managed calendars, correspondence development, order office supplies, phones/messages and records management.

Dallas, Texas

• Primarily focused on selling Canon's hardware and software technology-based solutions to help companies increase productivity while decreasing operational costs.• Continuously building strong relationships with current customers while cultivating new business by making approximately 100 door-to-door cold calls and 100 phone calls per week.• Perform extensive customer needs analysis and site surveys, in order to provide customers with the appropriate solutions that meet their business needs. • Coordinate and attend sales meetings/demonstrations with current accounts and new business targets at the minimum of 7 per week. • Close sales and exceed goals on a monthly basis achieving a monthly quota of $42,500.

Irving, Texas

• Managed incoming requests from Technical Account Managers to identify & dispatch highly technical Premier Field Engineers to handle remote & onsite customer engagements. • Managed logistics, coordinate efforts to get engineers dispatched to a customer location as quickly and as efficiently as possible. • Interpreted request information to determine appropriate required technical skill or service accreditation requirements; identified Engineers meeting selected criteria; facilitating multi-point communication; & proposing options that balancing the shortest wait time (calendar management) with customer proximity to help control travel costs (for onsite engagement

Irving, Texas

• Managed a bankruptcy portfolio through bankruptcy processes and queue management.• Reviewed incoming documentation for relevance and modification action.• Worked with internal and external customers to come to a resolution of any given problems.• Managed and followed up on bankrupt accounts to insure within compliance.• Case management of accounts submitted for litigation.• Customer service for inbound phone calls. Handle escalated inbound calls from internal and external customers including complaints.

Dallas, Texas

• Analyzed and processed reimbursement requests related to default and foreclosure single family mortgages.• Reviewed and processed payment reimbursement expense forms.• Followed up with Servicers and or brokers/vendors regarding the validity of requests and required documentation.• Reviewed reports to ensure adherence to established deadlines and documenting reasons for any delays.• Used several techniques to systematically break down complex problems or processes into component parts.• Supported department objectives with minimal supervision.• Worked with others in an integrated way to achieve individual objectives as well as organizational results.

Dallas, Tx

• Responsible for servicing mortgage loans.• Obtained credit reports, inspections, surveys, title work as well as engage in direct contact with customer concerning account(s).• Handled more complex transactions in areas of mortgage payments/payoffs, research, transaction services and reconciliations.• Performed all related tasks within high volume production environment• Exhibited intermediate analytical skills analyzing work outputs to government agency and department guidelines/standards.• Demonstrated intermediate ability to work with numbers to calculate timeframes and evaluate costs and losses.• Demonstrated intermediate multi-tasking skills to handle various task and responsibilities, and alternate between different work processes.

Real Estate

Associate Of Arts And Sciences (A.A.S.)

Bachelor Of Science (B.S.), Business/Commerce, General