Implementation of the EMIS systems across community and management of administration for community and GP/Health centres over the island.

Projects including assessing staffing and shift patterns across the trust and implementation and maintenance of complete electronic rostering systems in all divisions. Fully trained for implementation of HealthRoster (Allocate software) and Patientrack systems, and administering HeArt Revalidation Software (Premier IT). Experienced in testing for system updates and fixes in the pre-prod system, and formulating work arounds for interim periods. Also required to take minutes and formulate… Show more Projects including assessing staffing and shift patterns across the trust and implementation and maintenance of complete electronic rostering systems in all divisions. Fully trained for implementation of HealthRoster (Allocate software) and Patientrack systems, and administering HeArt Revalidation Software (Premier IT). Experienced in testing for system updates and fixes in the pre-prod system, and formulating work arounds for interim periods. Also required to take minutes and formulate agendas, assisting managers in time management and project planning.Responsibilities also include processing contracts and terminations, managing rostering and hours to ensure European Working standards are adhered to, identifying breaches in contract and assisting staff members with queries and complaints. Show less

Assisting global customers in managing and maintaining investments and portfolios. Processing claims, fund transfers and day to day queries and processes of international investments and insurance products. Advising clients on products and structure best suited to their needs.

Sales and customer services for new and existing clients and providing information and advice on treatments available. Patient care and treatment plans, educating, aftercare and also some varied front of house/reception cover when required. Correspondence to patients, and professional bodies and organisations on behalf of all dental practitioners within the clinic. Using booking and account management platforms to ensure patients contacted on time and treatment plans fulfilled.

Sales including digital, web and telesales.Administration and account management, system management and business relations. Customer services via phone and e-mail, current customer advice and care. Day to day correspondence with agencies and clients, managing bookings and contracts.

Various administrative functions such as invoicing, payment processing, money identification. Also finance accounting, such as internal transfers, reconciliations and account balancing with some investigations. Customer service via phone, e-mail, SMS based systems and use of web chat systems, and interactions with locum agencies. Marketing new products to existing customers, complaint handling and problem solving.