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Michelle May personal email
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Avid for all things project and documentation related, I have led projects and implemented productive changes in innovative software companies, FDA regulated industries, and product distribution companies. I am the person who gets things done, the one who loves to help others get things done, the one who will fully document the things that get done. Fully documented it shall be! With a knack for breaking down departmental barriers, I work to find solutions and compromises that best benefit the project and its stakeholders. Having worked in the IT and software industry as well as the fulfillment and distribution industries, I am intimately acquainted with the backbone aspects of what makes a company run efficiently. I’ve worked 32 hours straight upgrading critical telephony servers, secured a new EU fulfillment partner in the wake of Brexit, led the charge to get 30,000 new units into the hands of customers after an FDA recall, built an OHSA and Hazmat Communication training program to keep employees safe, and most definitely wrote copious documentation to ensure knowledge continuity as projects and resolutions wind down. I’m at my best when keeping projects on track, using my diverse experiences to recognize risks and issues before they derail progress, looking for bottlenecks that could be improved for long term success, and keeping a steady nudging pressure on tasks and schedules. Project ManagementManaged large and small projects in Fulfillment Operations, IT, Software, Product, and Warehousing environments. PMP certified, Certified ScrumMaster and Certified Google Project Manager.Led the securing of new fulfillment, manufacturing, and reseller partners in globally strategic locations. -Reduced manufacturing and fulfillment costs by 60% with new partnerships.Involved in an FDA regulated inventory recall of 30,000 customer units and led the fulfillment project of the replacement units.Led the rework of 5000 units of defective stock in three global locations.Led two large Cisco telephony upgrades and integrations in 11 servers for a 750+ user environment. Tracked projects in Jira, Clickup, and Confluence. Product Development Project ManagementLed the development of five new physical product lines from design to final customer fulfillment. Tracked product performance and trends to realize product growth potential.Worked with manufacturer and engineering firms to design and rework product lines in an FDA regulated environment. Led the development of branded packaging of new products and shipping packaging projects.
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Product ManagerItoviHerriman, Ut, Us -
Product ManagerItovi Jul 2024 - PresentUnited States -
Fulfillment Operations ManagerItovi Oct 2018 - PresentLindon, UtahManaged fulfillment operations for a medical device/health app product company. Oversaw 4 global fulfillment center integrations- managing inventory and order fulfillment. Led product development and procurement projects from the design stage through and into the customers hands. Handled product reworks and recalls working with manufacturers to resolve quality issues. Performed quality control activities and wrote documentation in an FDA regulated industry. Negotiated contracts with carriers, global fulfillment partners, and resellers and led their integration projects. Performed app and software integration testing.
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StudentAlways Learning Aug 2017 - Aug 2018Greater Salt Lake City AreaI finished up my Bachelors at Utah State and took further classes in GIS and geophysics to round out my education.
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It Support / Cisco Telephony AdministratorSolutionreach, Inc. Jul 2015 - Aug 2017Provide IT support for 750+ internal users for desktops, phone systems, networking systems, and platform access. Primary administrator for all Cisco telephony and call center workforce software-CUCM/UC/UP/UCCX/CUIC/WFM/AQM. Primary for resolving all telco carrier related issues. Windows 7/10, Mac OSX, iOS, and Android devices supported. Troubleshooting of network and server issues. -
Computer TechnicianSirsidynix Dec 2014 - Jun 2015Provide IT support for 500+ global internal users for desktops, networking systems, servers, and platform access. Managed access and built Windows and Linux servers on large VMware ESX infrastructure. -
Software Support EngineerBiofire Diagnostics, Llc Sep 2014 - Dec 2014Greater Salt Lake City AreaInstall, troubleshoot, test internal software running on medical devices. Ran regression testing for software releases. Worked to insure FDA compliance for software and the corresponding documentation. -
It SupportSolutionreach, Inc. Nov 2013 - Sep 2014 -
Warehouse ManagerTurf Equipment & Irrigation, Inc. Mar 1996 - Nov 2013Greater Salt Lake City AreaManaged all aspects of warehouse operations and logistics for regional Toro Distributor. Supervised and trained personnel in warehouse division. Coordinated resources and scheduling with four other company divisions.
Michelle May Skills
Michelle May Education Details
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Anthropology -
CourseraProject Management -
Salt Lake Community CollegeInformation Systems- Networking
Frequently Asked Questions about Michelle May
What company does Michelle May work for?
Michelle May works for Itovi
What is Michelle May's role at the current company?
Michelle May's current role is Product Manager.
What is Michelle May's email address?
Michelle May's email address is mm****@****ect.com
What is Michelle May's direct phone number?
Michelle May's direct phone number is +180133*****
What schools did Michelle May attend?
Michelle May attended Utah State University, Coursera, Salt Lake Community College.
What skills is Michelle May known for?
Michelle May has skills like Management, Enterprise Software, Ccna, Comptia Network, Technical Support, Software Documentation, Windows Server, Active Directory, Networking, Telecommunications Systems, Cisco Ip Telephony, Cisco Call Manager.
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Michelle May
King Of Prussia, Pa3comcast.net, uas.com, hhfamily.com -
Michelle M.
Canandaigua, Ny -
Michelle May
Recruiter | Talent Acquisition Specialist | Prospecting | Customer Relations | Networking | Milspo Academy Student | Military Spouse #HumanresourcesColorado Springs, Co -
Michelle May
Raleigh-Durham-Chapel Hill Area -
Michelle May
Enterprise Learning Services Analyst @ International Paper | Bilingual | Bba, Graphic DesignMemphis Metropolitan Area2hotmail.com, ipaper.com
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