Michelle May

Michelle May Email and Phone Number

Product Manager @ iTOVi
Herriman, UT, US
Michelle May's Location
Herriman, Utah, United States, United States
Michelle May's Contact Details

Michelle May personal email

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Michelle May phone numbers

About Michelle May

Avid for all things project and documentation related, I have led projects and implemented productive changes in innovative software companies, FDA regulated industries, and product distribution companies. I am the person who gets things done, the one who loves to help others get things done, the one who will fully document the things that get done. Fully documented it shall be! With a knack for breaking down departmental barriers, I work to find solutions and compromises that best benefit the project and its stakeholders. Having worked in the IT and software industry as well as the fulfillment and distribution industries, I am intimately acquainted with the backbone aspects of what makes a company run efficiently. I’ve worked 32 hours straight upgrading critical telephony servers, secured a new EU fulfillment partner in the wake of Brexit, led the charge to get 30,000 new units into the hands of customers after an FDA recall, built an OHSA and Hazmat Communication training program to keep employees safe, and most definitely wrote copious documentation to ensure knowledge continuity as projects and resolutions wind down. I’m at my best when keeping projects on track, using my diverse experiences to recognize risks and issues before they derail progress, looking for bottlenecks that could be improved for long term success, and keeping a steady nudging pressure on tasks and schedules. Project ManagementManaged large and small projects in Fulfillment Operations, IT, Software, Product, and Warehousing environments. PMP certified, Certified ScrumMaster and Certified Google Project Manager.Led the securing of new fulfillment, manufacturing, and reseller partners in globally strategic locations. -Reduced manufacturing and fulfillment costs by 60% with new partnerships.Involved in an FDA regulated inventory recall of 30,000 customer units and led the fulfillment project of the replacement units.Led the rework of 5000 units of defective stock in three global locations.Led two large Cisco telephony upgrades and integrations in 11 servers for a 750+ user environment. Tracked projects in Jira, Clickup, and Confluence. Product Development Project ManagementLed the development of five new physical product lines from design to final customer fulfillment. Tracked product performance and trends to realize product growth potential.Worked with manufacturer and engineering firms to design and rework product lines in an FDA regulated environment. Led the development of branded packaging of new products and shipping packaging projects.

Michelle May's Current Company Details
iTOVi

Itovi

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Product Manager
Herriman, UT, US
Michelle May Work Experience Details
  • Itovi
    Product Manager
    Itovi
    Herriman, Ut, Us
  • Itovi
    Product Manager
    Itovi Jul 2024 - Present
    United States
  • Itovi
    Fulfillment Operations Manager
    Itovi Oct 2018 - Present
    Lindon, Utah
    Managed fulfillment operations for a medical device/health app product company. Oversaw 4 global fulfillment center integrations- managing inventory and order fulfillment. Led product development and procurement projects from the design stage through and into the customers hands. Handled product reworks and recalls working with manufacturers to resolve quality issues. Performed quality control activities and wrote documentation in an FDA regulated industry. Negotiated contracts with carriers, global fulfillment partners, and resellers and led their integration projects. Performed app and software integration testing.
  • Always Learning
    Student
    Always Learning Aug 2017 - Aug 2018
    Greater Salt Lake City Area
    I finished up my Bachelors at Utah State and took further classes in GIS and geophysics to round out my education.
  • Solutionreach, Inc.
    It Support / Cisco Telephony Administrator
    Solutionreach, Inc. Jul 2015 - Aug 2017
    Provide IT support for 750+ internal users for desktops, phone systems, networking systems, and platform access. Primary administrator for all Cisco telephony and call center workforce software-CUCM/UC/UP/UCCX/CUIC/WFM/AQM. Primary for resolving all telco carrier related issues. Windows 7/10, Mac OSX, iOS, and Android devices supported. Troubleshooting of network and server issues.
  • Sirsidynix
    Computer Technician
    Sirsidynix Dec 2014 - Jun 2015
    Provide IT support for 500+ global internal users for desktops, networking systems, servers, and platform access. Managed access and built Windows and Linux servers on large VMware ESX infrastructure.
  • Biofire Diagnostics, Llc
    Software Support Engineer
    Biofire Diagnostics, Llc Sep 2014 - Dec 2014
    Greater Salt Lake City Area
    Install, troubleshoot, test internal software running on medical devices. Ran regression testing for software releases. Worked to insure FDA compliance for software and the corresponding documentation.
  • Solutionreach, Inc.
    It Support
    Solutionreach, Inc. Nov 2013 - Sep 2014
  • Turf Equipment & Irrigation, Inc.
    Warehouse Manager
    Turf Equipment & Irrigation, Inc. Mar 1996 - Nov 2013
    Greater Salt Lake City Area
    Managed all aspects of warehouse operations and logistics for regional Toro Distributor. Supervised and trained personnel in warehouse division. Coordinated resources and scheduling with four other company divisions.

Michelle May Skills

Management Enterprise Software Ccna Comptia Network Technical Support Software Documentation Windows Server Active Directory Networking Telecommunications Systems Cisco Ip Telephony Cisco Call Manager Cisco Voip

Michelle May Education Details

Frequently Asked Questions about Michelle May

What company does Michelle May work for?

Michelle May works for Itovi

What is Michelle May's role at the current company?

Michelle May's current role is Product Manager.

What is Michelle May's email address?

Michelle May's email address is mm****@****ect.com

What is Michelle May's direct phone number?

Michelle May's direct phone number is +180133*****

What schools did Michelle May attend?

Michelle May attended Utah State University, Coursera, Salt Lake Community College.

What skills is Michelle May known for?

Michelle May has skills like Management, Enterprise Software, Ccna, Comptia Network, Technical Support, Software Documentation, Windows Server, Active Directory, Networking, Telecommunications Systems, Cisco Ip Telephony, Cisco Call Manager.

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