Michelle Mok Email and Phone Number
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I am an experienced and adaptable individual with a proven track record of delivery across Australia and Asia. I enjoy helping organisations solve problems and working closely with teams to focus on delivering clear outcomes that create meaningful experiences for the customer.
Idee Group
View- Website:
- ideegroup.com.au
- Employees:
- 5
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Principal ConsultantIdee Group Feb 2021 - PresentMelbourne, Victoria, AustraliaIDEE Group is a boutique project management and PMO consultancy that provides advice and delivery capability uplift to Australia’s leading organisations across the public and private sectors. From strategy to delivery, IDEE Group shapes the way our clients deliver change through proven project management and delivery practices. We design, implement and manage projects, programs and PMOs, or improve your ability to run them better.www.ideegroup.com.au Client List: MLC, AGL, Telstra Health, UniSuper, City of Sydney, Slater & Gordon, TabCorp and RACV -
Head Of StrategyB.Box For Kids Oct 2017 - Jan 2021Project/Program Management: Lead the development and delivery of key strategic initiatives across the business including new channel development, new market entry, systems and process enablersLicensing: Develop roadmap for licensing product collaboration, manage license partner relationships (Disney, and Sanrio) and deliver all licensing initiatives to meet business targetsIT Implementation: Implementation of new EDI systems, SmartFreight and Datapel Warehouse Management System upgradesStrategic Planning: Support executive and management team in developing, driving and delivering the annual strategic planning process including defining strategic initiatives to ensure alignment across the businessInternational Sales: Work with CEOs on International Sales operations including management of third party warehouse, development of marketplace presence e.g. Amazon and timely fulfilment of international orders -
Sales Business AnalystB.Box For Kids Jun 2017 - Sep 2017Melbourne, Australia -
Program Manager - Insurance TransformationAmp Apr 2015 - Mar 2017Melbourne, AustraliaResponsible for the management of multiple projects within the Insurance business including Claims, Underwriting and Product business areas. -
Maternity LeaveMaternity Leave Dec 2013 - Mar 2015 -
ConsultantAmp Jul 2011 - Nov 2013Melbourne, AustraliaInternal consultant role providing consulting services across the AMP businesses including feasibility assessment, business case development, project start up, business/enterprise analysis, workshop facilitation and process management. Senior Practitioner responsible for line management (career development and performance management) of permanent and contract Business Analysts within the Business Analysis & Consulting practice. -
Regional Development ManagerAxa Asia Region Apr 2009 - Jun 2011Hong KongSupport senior management in AXA Asia develop and implement growth strategy for the region across 8 countries. Develop and drive delivery of strategic projects at both local country and regional level for new product, service and distribution offerings. Facilitate strategic planning and quarterly review sessions between AXA Asia Group executives and local country executive management teams. -
Head Of Programme Management OfficeAxa Life Singapore Aug 2006 - Apr 2009SingaporeProgramme director role overseeing project portfolio of S$10m that achieved successful delivery of over 10+ critical projects including new product development, sales channel development and process improvement projects. Managed and coached a team of 5 project managers and business analysts. Championed development and implementation of the regional Project Management methodology, frameworks and tools.
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Acting Chief Operating Officer (Double Hat With Head Of Pmo Role)Axa Life Singapore Jan 2008 - Jan 2009SingaporeManaged team of 60+ people across PMO, Underwriting, New Business Administration, Claims, Call Centre, Customer Retention, Cashier and Customer Service functions. Led implementation of improvement initiatives to enhance customer experience including redesign of the end-to-end New Business process. Established a series of new customer friendly service initiatives such as First in Market Advance Death Benefit Payment and First in Market Unemployment Benefit Program. Supported M&A team with Operations Due Diligence assessment on several potential target acquisitions.
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Senior Project ManagerAxa Life Singapore Jun 2005 - Jul 2006SingaporeLed the concept design, product development and launch of company's flagship 2nd Generation Investment Linked Product. Supported the Marketing and Product team with development of the 3 year strategic plan and prioritisation of key strategic projects.
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Senior Manager (Lead Business Analyst & Senior Project Manager)Axa Asia Pacific Holdings Limited May 2002 - May 2005Melbourne, AustraliaLed complex analysis across all business areas including CRM, Finance, Operations and Product. Key contributor to the development of business analysis methodology and frameworks when the PMO Business Analyst community was formally established. Mentor and coach for junior analysts. Managed cross functional projects varying in size from $300k up to $2m.
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Senior ConsultantCap Gemini Ernst & Young Nov 1999 - Apr 2002Melbourne, AustraliaManagement consultant with specialisation in Finance transformation, process reengineering and CRM. Played a variety of roles ie. Business Analyst, Functional Team Lead and Project Manager. Established my interest in the financial services sector due to my exposure to Banking, Wealth Management, Superannuation and Insurance. -
Senior ConsultantPricewaterhousecoopers Jul 1997 - Oct 1999Melbourne, AustraliaResponsible for providing Australian and US tax compliance and consulting advice to expatriates and senior executives of major multi-national companies
Michelle Mok Skills
Michelle Mok Education Details
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Accounting -
Cpa Australia ProgramAccounting -
St Michael'S Grammar School
Frequently Asked Questions about Michelle Mok
What company does Michelle Mok work for?
Michelle Mok works for Idee Group
What is Michelle Mok's role at the current company?
Michelle Mok's current role is Principal Consultant at IDEE Group.
What is Michelle Mok's email address?
Michelle Mok's email address is mi****@****hoo.com
What is Michelle Mok's direct phone number?
Michelle Mok's direct phone number is +6113003*****
What schools did Michelle Mok attend?
Michelle Mok attended University Of Melbourne, Cpa Australia Program, St Michael's Grammar School.
What skills is Michelle Mok known for?
Michelle Mok has skills like Business Analysis, Business Process Improvement, Management Consulting, Project Portfolio Management, Financial Services, Project Management, Strategy, Change Management, Analysis, Mergers And Acquisitions, Program Management, Strategic Planning.
Who are Michelle Mok's colleagues?
Michelle Mok's colleagues are Andrew Divitaris, Anna Forgione, Emily Coughlan, Tony Jong.
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Michelle Mok
Gold Coast, Qld -
1fitnessfirst.com.au
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Michelle Mok
Project Management | Experience Creator & Specialist | In-Person, Virtual & Hybrid Events Specialist | Stage ManagementPerth, Wa -
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