Michelle Moore Email & Phone Number

Plymouth, Michigan, United States

● Consistently exceeded assigned review goals while maintaining 100% Average Quality Score; Flexed to other Teams repeatedly when needed to demonstrate “all in” mindset & dedication to quality customer service● Enthusiastic learner open to taking on new challenges/stepping in wherever needed to support company/team goals; contributes to production targets with consistent integrity● Responsible for ensuring compliance with industry-specific Federal Guidelines & Laws, State Guidelines & Laws for multiple states; HUD Review, and company-identified requirements to ensure consistency with FinTech Industry standards● Trained other team members on a variety of responsibilities in varying roles to ensure competencies and consistency; awarded Rock Retreat attendance through Quality & Production Scores

Farmington Hills, Michigan, United States

Provided support to numerous Accountants, Supervised/assisted company representatives to train & implement all new office policies/proceduresExperience with Accounts Payable & Receivable, responsible for large cash & payroll duties, product managementBalanced performance expenses & revenues, reviewed artist contracts to identify inconsistencies/required revisions, management of artist requirements per individual written agreements & execution of specific conditions to ensure satisfactory customer engagementScheduling of artists, employees, sound/lighting engineers, box office coordination, maintenance of event venue to meet city guidelines