Michelle Moran Email & Phone Number

Simpsonville, South Carolina, United States

Duncan, South Carolina, United States

• Responsible for maintaining a defined territory and customer base with quotations, sales order entry, and delivery creation. Support Field Sales Engineers in all customer aspects to achieve corporate goals.• Communicate daily with customers via email and telephone in response to RFQ’s, technical questions, order status, product issues, complaints new, and blanket order renewals.• Handle invoicing, RMA creation, and account reconciliation with Accounts Receivable Department

Greer, South Carolina, United States

• Managed all vendor account databases to ensure & and maintain compliance status for the entire supply chain• Negotiated Chargeback claims and implemented resolution processes for the entire supply chain• Worked extensively with Logistics and Inventory teams to ensure all product movement was compliant with Customer requirements

Spartanburg, South Carolina, United States

Product Development Coordinator November 2017 – January 2020• Responsible for working closely with Design, Merchandising, and Packaging teams on all Product Specification creation in PLM systemeCommerce Customer Service Specialist• Responsible for maintaining Salsify and Retail Vendor Databases, including item creation and item trend analysis

• Executive Assistant to the CEO and Executive Management Team• Maintained all travel, calendar, and meeting requirements for Executive Team• Maintained all internal databases

• Managed account database to ensure & maintain compliance status on all key accounts, including root cause resolution and CAP follow up• Negotiated avoidances and reversals on all chargeback claim reporting• Created and Implemented SOP’s for Compliance departmentRegional Shared Services – Customer Satisfaction• Manage key-account database, including all daily reporting & analysis

Spartanburg, Sc

• Managed & developed Knights Apparel Social Compliance Program • Developed, initiated, maintained and implemented all policies and procedures• Spearheaded & maintained all corrective action plans and resolutions for entire supply chain • Maintained all reporting & Compliance assessments for entire supply chain• Enforced all human rights and Code of Conduct principles• Provided daily administrative reporting to CEO, COO & EVP’s • Worked extensively with Customs Border Patrol to ensure adherence on all FTZ regulations including CT-PAT requirements at all factories and internally

Spartanburg, Sc

• Handled invoicing and shipment receiving• Processed Sales & Purchase orders• Key-account reporting & EDI processing

Spartanburg, Sc

• Provided all daily reporting to EVP of Merchandising• Handled all departmental & sales requests for new sampling development• Managed all sample tracking from suppliers throughout supply chain

East Hartford, Ct

• Processed & underwrote all consumer loans, home equity loans, and lines of credit

Glastonbury, Ct

• Sales and Customer Service leader• Loan underwriting and SBLI

General Studies

General Studies

High School, High School/Secondary Diplomas And Certificates