Michelle H. Email & Phone Number

Grand Rapids, Michigan, United States

-Work with current customers looking to expand or add on to their current Terryberry Recognition Programs-Communicate Terryberry's product offerings via customer facing meetings -Responsible for managing the selling process from start to finish for additional programs & products -Quote customers and use DealHub to prepare customer facing sales proposals -Manage accounts and opportunities in the company's CRM (Salesforce)-Follow up with customers to keep the sales process moving forward

-Responsible for retrieving client documents from the carrier websites and filing them correctly in our electronic filing system -Ensure the accuracy of client facing documents so account managers can better assist our clients-Create professional development presentations and share them with team members on a monthly basis -Take part in special projects such as database clean up, client presentation assistance, and more- Fill in at the front desk and assist walk-in customers and appointments- Assist in the training of new team members and creating how-to guides to ensure consistent practices across the entire department

-Organize on field events that promote local businesses-Interact with the crowd to create a positive and exciting environment-Assist fans around the ballpark

Greater Grand Rapids, Michigan Area

- Provide customer service to current and potential customers-Inbound lead development- Outbound lead development -Create the monthly LiveChat schedule and manage the LiveChat Team- Use verbal and written communication skills to provide information about the products and services that Terryberry offers-Assist Sales Development Manager with research on potential prospects within Terryberry's ideal customer profile- Manage sales prospects within Salesforce - Communicate with different regional account managers and provide them with sales leads for potential customers -Manage Terryberry email inbox and Facebook inbox

-teach lesson plans left by the classroom teacher-supervise children during academics-leave detailed reports highlighting students accomplishments and behavior throughout the day

Grand Rapids, Michigan

- created and implemented lesson and unit plans for all subject areas-differentiated content for students of all ability levels- attended professional development conferences and opportunities - grouped students based on standardized testing data-communicated with parents on student achievement and behavior through the use of technology, meetings, and parent teacher conferences - used organizational and time management skills to keep student records

East Grand Rapids, Michigan

- assisted classroom teacher with the creation and implementation of lesson plans in all subject areas- provided extra help for students in small group and one on one settings-communicated with parents on student behavior and achievement through parent teacher conferences and meetings -differentiated lessons to meet needs of students at many different academic levels- helped keep the classroom organized

Mokena, Illinois

- assisted with group game organization and instruction - supervised children on field trips, park trips, pool trips, etc.- communicated with parents and guardians

Frankfort, Illinois

- helped with the creation of lesson plans that highlighted the monthly theme within the classroom- help children develop gross and fine motor skills- communicate with parents on childrens' growth within the classroom-organized and maintained the overall cleanliness of the classroom