Michelle Schaub Email and Phone Number

Experienced Quality Assurance Specialist with a demonstrated history of working in the food & beverages industry. Skilled in Analytical Skills, Microsoft Excel, Research, Customer Service, and Problem Solving. Strong quality assurance professional with a Bachelor's degree focused in Biology/Biological Sciences, General from St. John Fisher College. Quality Supervisor, Real Eats of America, Geneva, New York, June 2021 to presentSupervise a quality team that covers most of our nearly around-the-clock production.Ensure that the facility effectively executes established policies and procedures in the area of Quality and Food Safety including sampling, testing, environmental monitoring, Hold and Release procedures, Good Manufacturing Practices, and the facility's existing HACCP plan.Regularly conduct mock-recalls to verify traceability, assist with external audits, work with the Ops team to identify customer complaints, and monitor corrective actions to all observations and findings.Drive and implement improved processes and conduct special projects as guided by QA Manager.Responsible for ensuring that all of the weekly customer orders packed for shipment are placed on the correct freight haul lines in good condition and in a timely manner.Work closely with Production, Inventory and Warehouse to maintain quality standards from material intake to component packaging and storage all the way to filled and boxed customer orders. Weekly printing of customer order label sheets, usually in excess of 5100 orders.Keep a close eye on the inventory of process-critical items, with consideration of supply-chain issues and lag times.Pick/Pack/Ship Supervisor, Real Eats of America, Geneva, New York, January to June 2021Responsible for the correct shipment of ordered meals to 4000-5500 unique customers, weekly.Primarily accountable for the supervision and management of up to 35 employees at peak shift times.Accountable for verifying each week that the correct number of each box size is constructed and the correct insulation is installed. Ensure that all of the weekly customer orders packed for shipment are placed on the correct freight haul lines in good condition and in a timely manner.Work closely with Production to ensure on-time completion of meals to meet customer orders, as well as work with the management to keep staffing numbers at a level to ensure completion at each weekly deadline.Help to facilitate proper training of new employees and ensure proper procedures are adhered to including holding team members accountable for facility expectations.