Michelle Schlueter

Michelle Schlueter Email and Phone Number

Senior Content Strategist at LinkedIn @ LinkedIn
sunnyvale, california, united states
Michelle Schlueter's Location
Omaha, Nebraska, United States, United States
Michelle Schlueter's Contact Details

Michelle Schlueter work email

Michelle Schlueter personal email

n/a
About Michelle Schlueter

I'm passionate about being a positive influence for those around me and seeking opportunities to learn and develop new skills.

Michelle Schlueter's Current Company Details
LinkedIn

Linkedin

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Senior Content Strategist at LinkedIn
sunnyvale, california, united states
Website:
linkedin.com
Employees:
36309
Michelle Schlueter Work Experience Details
  • Linkedin
    Senior Content Strategist
    Linkedin Oct 2022 - Present
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  • Linkedin
    Content Strategist
    Linkedin Sep 2020 - Oct 2022
    Omaha, Nebraska, United States
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  • Linkedin
    Content Writer (Rotation)
    Linkedin Mar 2020 - Sep 2020
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  • Linkedin
    Marketing Solutions Consultant
    Linkedin Feb 2017 - Sep 2020
    Omaha, Nebraska
    Being a LinkedIn Marketing Solutions Consultant, I have the pleasure of providing exceptional support to our members. Learning the ins-and-outs of our advertising platform is one of my passions, and it's a joy to share this knowledge with our advertisers. In addition to providing world-class support to our members, I've grown my skills as a coach by performing monthly quality reviews for teammates by providing feedback and working together to set goals to improve the member experience… Show more Being a LinkedIn Marketing Solutions Consultant, I have the pleasure of providing exceptional support to our members. Learning the ins-and-outs of our advertising platform is one of my passions, and it's a joy to share this knowledge with our advertisers. In addition to providing world-class support to our members, I've grown my skills as a coach by performing monthly quality reviews for teammates by providing feedback and working together to set goals to improve the member experience. With a passion for optimizing our advertisers' campaign performance, I've had the exciting opportunity to share this knowledge with our team by developing training and hands-on activities to practice best tips and practices. Show less
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  • Marriott International
    Search Engine Optimization Analyst
    Marriott International May 2015 - Feb 2017
    As a SEO analyst, my primary role was to provide support for the Digital Services by Marriott work teams with the goal of maximizing traffic and revenue from search engines for Marriott properties. Tasks in this role included:- Implementing changes to a hotel's website- Reviewing merchandising offers for basic qualifications- Writing and revising hotel photo captions to maximize SEO effortsTime management, effective written and oral communication, and strong… Show more As a SEO analyst, my primary role was to provide support for the Digital Services by Marriott work teams with the goal of maximizing traffic and revenue from search engines for Marriott properties. Tasks in this role included:- Implementing changes to a hotel's website- Reviewing merchandising offers for basic qualifications- Writing and revising hotel photo captions to maximize SEO effortsTime management, effective written and oral communication, and strong organizational skills are all essential to this role. Show less
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  • Marriott International
    Customer Care Quality Assurance Analyst
    Marriott International Sep 2014 - Apr 2015
    As a quality assurance analyst for our customer care department, my responsibilities included reviewing phone and email interactions, coaching individuals on their performance, training associates in new positions, and updating training material.When I first started this position, I was given the opportunity to help develop the processes to follow when reviewing feedback from surveys. This involved creating Excel spreadsheets to help sort and quantify the types of feedback we were… Show more As a quality assurance analyst for our customer care department, my responsibilities included reviewing phone and email interactions, coaching individuals on their performance, training associates in new positions, and updating training material.When I first started this position, I was given the opportunity to help develop the processes to follow when reviewing feedback from surveys. This involved creating Excel spreadsheets to help sort and quantify the types of feedback we were receiving and contacting guests to further address any concerns. Show less
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  • Marriott International
    Customer Care Specialist
    Marriott International May 2010 - Sep 2014
    As a customer care specialist, my primary role was to answer calls to help with a myriad of guest needs. Below are a few examples of typical calls handled:-addressing concerns with hotels -assisting with reservation modifications and booking reservations-providing website and mobile app support-assisting guests with our rewards program Beyond taking calls, I was eager to help my team in any way possible. When call volume decreased, I assisted in answering emails from… Show more As a customer care specialist, my primary role was to answer calls to help with a myriad of guest needs. Below are a few examples of typical calls handled:-addressing concerns with hotels -assisting with reservation modifications and booking reservations-providing website and mobile app support-assisting guests with our rewards program Beyond taking calls, I was eager to help my team in any way possible. When call volume decreased, I assisted in answering emails from guests, returning voicemails we received, and following up with hotels when guest concerns were in the process of being resolved.More than anything else, I loved helping new associates whenever possible. I had assisted with training classes in many ways. Besides working one on one with new peers who needed a patient mentor, I also trained systems in classroom settings and walked the floor to answer questions as my new coworkers first started answering calls. Show less
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Michelle Schlueter Skills

Training Customer Service Microsoft Office Teamwork Time Management Powerpoint Event Planning Coaching Troubleshooting Sales Leadership Customer Satisfaction Data Analysis Customer Experience Organizational Effectiveness Documentation Typing Writing Negotiation

Frequently Asked Questions about Michelle Schlueter

What company does Michelle Schlueter work for?

Michelle Schlueter works for Linkedin

What is Michelle Schlueter's role at the current company?

Michelle Schlueter's current role is Senior Content Strategist at LinkedIn.

What is Michelle Schlueter's email address?

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What is Michelle Schlueter's direct phone number?

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What skills is Michelle Schlueter known for?

Michelle Schlueter has skills like Training, Customer Service, Microsoft Office, Teamwork, Time Management, Powerpoint, Event Planning, Coaching, Troubleshooting, Sales, Leadership, Customer Satisfaction.

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