Duties included working the line, prep, dish, health safety, scheduling, payroll, ordering and inventory management. Assist the General Manager with tasks including covering shifts, interviewing, food safety, menu and recipe development, resolving building issues, coordinating various roles in the restaurant. Additional roles included production of infused chocolates, gluten-free and vegan recipe testing.

• Worked directly with Exec. Assistant and executive team, including heavy admin support, travel coordination, filing, mailing, check requests, expense reports, grocery shopping, meal runs, other errands as needed, planning summer/winter parties• Receptionist, greeting guests, handling incoming packages, forwarding author mail• Facilities, ordering office supplies, restroom supplies, building repairs/maintenance, budget tracking, working with vendors

• Worked with retail businesses to enter orders, process returns, credits, and payments• Resolve shipping and billing errors, product data entry, answering phone calls and emails• Handling product inquiries, account set up, working with freight forwarders to clear shipments in customs• Troubleshooting EDI data errors, resolving incorrect pricing or discounts for wholesale clients, issuing call tags for returns, product ordering for employees

• Handle incoming calls including, account changes, billing, customer service and general questions.• Handle alarms, troubleshoot minor system problems, complete bank deposits, create service invoices, and distribute the mail.