Michelle Stanton Email & Phone Number

• Monitoring and managing the performance of a sales team of 18 heads.
• Driving sales to meet and exceed strong KPI targets
• Maintaining the store visually to meet company standards
• Analysing reports daily to make business decisions for the store
• Staff scheduling – daily and weekly to ensure store is prepared to maximise performance at peak times
• Ensure store complies with H&S standards. Report issues and resolve quickly

Purfleet, England, United Kingdom

• Effectively managing the Home Flooring Surveyors Diary’s inbox
• Accurate management and maintenance of the DRS system
• KPI’s and conversion reports for the business
• Stock control of hardware/ first line support for hardware kit
• Regional reviews/ training and support to South Division of the business
• Registration of new colleagues

Grays, England, United Kingdom

• Analysing reports daily to make business decisions for the store
• Managing the performance of a sales team consisting of 60 heads, 120 heads during peak. Training and supporting a young team, with many staff being in their first retail role
• Working alongside the visual merchandising team to implement model store moves. Looking at product placement and best-selling lines according to what our Lakeside customer is looking for
• Driving the team to achieve challenging targets
• Constantly floor walking to ensure we have the right people in the right places and making sure the team feel the management presence on the floor throughout the day, so that they feel supported
• Hosting our area managers meetings in which 15 supervisors from the area come together to team build and communicate necessary information

London, England, United Kingdom

• Monitoring the performance of 35 staff against weekly personal KPI targets and acting on results. This could mean giving extra training sessions and supporting underachievers whilst praising staff when targets reached
• Staff scheduling. Ensuring that the store has correct amount of sales and suit specialists working at peak times
• Communicating with the company directors on a weekly basis with information of what products are driving the stores performance and looking at stock levels to make sure the store has the product and sizes required to.
• Merchandising the store to the companies MSS (Model Store Standards) and ensuring that the standards are maintained at the highest level throughout the trading day
• Driving the team to make sure the stores KPI’s (Key Performance Indicators) are kept to the companies World Class results

London, England, United Kingdom

• Day to day running of a very successful women’s fashion retailer, maintaining the high standards resulting in the store being ranked 1st/2nd out of 60+ stores within the UK
• Prioritising workload for 25 staff to ensure targets are successfully reached during the day
• Merchandising and window dressing the store to an exceptional standard to ensure it is well presented to the passing eye, enticing the customer
• Preparing the store for large seasonal sales and stock take
• Fully trained in Health and Safety to carry out monthly and annual risk assessments. Making sure the working environment 100% safe for staff and customers. I also have experience training my work colleagues in all.
• Cash handling, banking, and daily/weekly paperwork

Nvq, Administration, Nvq

Gcse