Permanent Supportive Housing

Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.Conducted reference checks, background screening and other pre-employment checks to verifyinformation on applicant's resume.Built strong relationships with internal and external candidates to ensure excellent hiring experience.Pre-screened resumes prior to sending to corporate hiring managers for consideration.Assisted with writing job postings and job descriptions for boards.Emphasized job benefits and perks to applicants to improve organization's attractiveness.Operated and maintained applicant tracking and candidate management systems.Collaborated with hiring managers to understand job requirements and expectations.AccomplishmentsIncreased revenue year over year by pricing higher gross profit margins and achieving averages of 5candidate starts per month in retail business.Conducted 373 internal interviews to ensure thorough exploration of each candidate's potential.Facilitated 15,163 payroll hours, showcasing commitment to efficient and effective placements.Demonstrated enviable average of 21.3 days to fill, highlighting unparalleled ability to connect talent withopportunities.

Collaborated with the executive team to effectively manage the new Service Level Agreement. Directed all aspects of client management, including client relations, accounting, scorecard reviews, compliance audits, and resolving issues. Carefully tracked, analyzed, and reported on account performance, noticeable trends, and scorecard results. Leveraged vendor management systems, applicant tracking systems, and human resources information systems to submit candidate credentials. Facilitated interviews and closing offers with recruiters and candidates. Key Accomplishments:Trained new hires once promoted to Senior Client Services ManagerRapidly promoted to senior position and quickly adapted to increased responsibilities.Assisted with placement of 50+ employees monthly.Achieved client retention and successful renewals by creating positive customer experiences, identifying at-risk clients, and directing internal teams.

Managed administrative logistics of events planning, event booking, and event promotions.Developed and distributed event surveys to gather feedback and assess event success.Fulfilled contractual obligations for rehearsal and day of event coordination.Utilized social media to promote events and increase attendance.Monitored and controlled event expenditures to meet budgets.