Creative Operations Manager
CurrentHALO is the global leader in branded merchandise, uniform programs, and recognition and incentive solutions.Oversees all operations and traffic within the creative department which includes tracking all designers’ workloads, ensuring that all projects run smoothly, and that we are meeting or exceeding our sales teams’ expectations. • Works closely with Creative Leadership to ensure the Creative Team is being utilized effectively. This includes getting the right Designer(s) set-up for each project, understanding personalities and talents, and appropriately distributing workload.• Partners with Account Teams to forecast, define project scopes and appropriate timelines• Reads all incoming requests and takes a holistic view of all projects to forecast and see interdependencies. Determines optimal approach to ensure the right Designer(s) are assigned and deadlines are met.• Works with the Account Team members to clarify any unclear topics or missing details, understand the overall scope and expectations, and resolve issues.• Communicates priorities to the Creative Team regarding workflow and deadlines.• Top-level project status monitoring to ensure deadlines are being met• Manages freelancers: keep them busy as needed, continue searching for the right person/fit.• Provides monthly reporting and analysis of the workload, hours allocated, areas of concern and more.