Michelle Thompson Email & Phone Number

Miramar, Florida, United States

Sunrise, Florida

Plantation, Florida

*Responsible for the coordination and completion of projects. Reports progress on a weekly basis to respective departments.*Creates and maintains project management software, databases, spreadsheets, files, memos, graphics applications utilizing various software programs.*Answers questions from customers/clients. Works with and for customers/clients to solve problems. Handles customer/client complaints.*Generates formats, compiles, analyzes, reconciles, and edits reports, records, etc.*Processes and/or handles high volume of detailed statistical data, records, reports.*Sets up, maintains and updates paper, mechanized files, libraries, etc. of data, reference material, paperwork*Relies on limited experience and judgment to plan and accomplish goals.*Participates in meetings with the Sales, Provider Relations and IT teams to discuss progress and issues to be resolved*Assist in the creation of the system design and functional specifications where needed *Documents requirements, defines scope and objectives and formulates systems to parallel overall business strategies*Develops standards for data input for consistency and reliability*Creates system documentation to support on-going initiatives*Analyzes production workflow bottlenecks, conducts gap analysis and make process improvement recommendations*Identifies optimization opportunities for data-related systems and processes

Education record

Aa, Psychology

High School Dipolma, Business