Michelle Vitrano Email & Phone Number

Virginia Beach, Virginia

- **Claims Management **Oversee the management of litigation claims from inception to resolution, including reviewing, investigating, and evaluating claims to determine liability and exposure for VA, NC, TN, AR, and MS- **Litigation Oversight:** Coordinated and manage external legal counsel, ensuring that litigation strategies are aligned with company objectives and that cases are resolved effectively and efficiently.- **Risk Assessment:** Conducted risk assessments to identify potential liabilities and develop strategies to mitigate risks associated with claims.- **Reporting:** Prepare and present regular reports on claim status, trends, and outcomes to senior management, providing insights and recommendations for process improvements.- **Compliance:** Ensure all claims handling practices comply with legal requirements, company policies, and industry standards.- **Team Leadership:** Provide guidance, training, and support to claims staff, fostering a collaborative and high-performance team environment.