Michelle Walker Email and Phone Number

Position 3 BCA Contracts Administrator 3 (BCA Contracts-Delivery):• Delivery Coordinator:Position 2 BCA Contracts Administrator 3 (BCA Contracts-System & Processes):• Contracts Administrator:• Lean + Team Member:• System Administrator:• Project Manager:• Pro forma Management/Updates:• Training:Position 1 Executive Office Administrator (BCA Contracts):• Executive Office Administrator (EOA) to Vice President, BCA Contracts:• System Administrator:• Project Manager:• Pro forma Management/Updates:• Volunteer positions held @ Boeing:o Emergency Building Focalo Voluntary Disaster Respondero Blood Donor Building Focal

Short Term Project to install and populate a program for Corporate Secretary.

Executive Assistant to the Corporate Secretary and Board of Directors.

Maintained the CEO’s calendar; prepared correspondence; set up and maintained claim files; oversaw auditorium scheduling; collected data and prepared various agent and escrow reports; legal research; took minutes during monthly meetings and arranged in final draft; provided technical support for Windows 98, Word, Excel, SoftPro, & network issues; various other office duties; prepared agent billing and checked policies for state statute requirement accuracy; maintained 31 outside agent offices throughout Oklahoma state; performed agent policy audits; prepared agent correspondence; and maintained all other non-regulatory issues regarding agents.

Initial intake to evaluate workers compensation clients; liaison between client & Alaska state board; counsel clients on workers compensation process; represent clients in litigation; review and respond to State agency determinations; knowledgeable in state regulations and laws. Managed medical records and requirements. Maintained detailed claims management. Provided status reports. Facilitated complex cases involving employee's return to work and medial treatment. Served as subject matter expert and responded to inquiries from the client to provide advice, counsel, and refer as appropriate. Coordinated recommended reasonable accommodations based on individual medial needs, and legal responsibilities in compliance with state and federal laws.