I started as a volunteer, but have since had many paid roles within the organisation. As an outreach worker, I was a generalist adviser in different locations such as a dementia hub, a domestic abuse refuge, family centres and other locations around the district. I am a trained energy adviser with NEA Level 3 Energy Awareness certification, I have assisted in many pilot studies and headed multiple programs including being a Regional Energy Lead for the South East of England from 2021-2024 where I wrote energy reports, created presentations and delivered them to front line workers, and clients. I was a projects supervisor where I supervised a team of up to 30 advisers, I quality checked their case notes and gave them guidance to provide better guidance to clients. I am a DRO intermediary and experienced debt advisor. I am currently a trainer, developing and delivering an extensive training program to volunteers. I am also an Advice Session Supervisor, where I supervise the volunteers, run the office, quality check the advice, and ensure that the clients are treated fairly and given the best advice possible. I am also a First Aider, and a Mental Health First Aider.

Supporting volunteers to be excellent advisors.

As a volunteer, I supported clients in the office. I have worked in outreaches from domestic abuse refuges to GP surgeries and family centres, as a home visitor and working within the core service, I have a lot of experience with different issues and with helping a diverse selection of people with differing needs. I have experience advising clients on many aspects of energy, whether it is ensuring that a home is insulated well enough to use air source heat pumps, or conducting basic boiler fault checks, or ensuring a client understands energy efficiency measures. I am adept at completing grant requests.I am also a debt adviser, and DRO intermediary. I have plenty of experience in completing benefit forms, mandatory reconsiderations, and appeals.I am always willing to learn new skills, and attempt new challenges.

I collected children from school or home and took them to contact centres or places within the community where I supported contact with family members. I wrote reports for social workers.

Researcher and interviewer of people with a story to tell that inspires others to keep going no matter how hard life gets.I also write book, music and any other product reviews that are sent my way as well as editing books for authors.

Editing and proof reading reviews as well as reading and reviewing books.

A non-directive arts program for children with special needs which gave families someone to talk to whilst the children or young people were encouraged to create independent works.

Tutor in Maths and English to a secondary school child with special educational needs in preparation for his GCSEs and a Primary school child who needed extra support.

Assisting the teacher, working with children in large and small groups, user of Read, Write Inc.

A researcher for a recruitment company, searching for the right people in the digital world.

Worked with Special needs children

Payroll, customer service, ordering, book keeping, entertainment.