Michelle Hicks

Michelle Hicks Email and Phone Number

Majority Owner and Principal @ OnBrand Marketing
Pittsburgh, PA, US
Michelle Hicks's Location
Pittsburgh, Pennsylvania, United States, United States
About Michelle Hicks

WHAT I DO: I help marketing executives accelerate business growth by providing scalable print, promotional marketing and technology solutions. I partner with Financial Services Organizations, Healthcare Leaders, Retailers, Entertainment & Media Agencies to implement platforms that align communication efforts and securely manage marketing data and assets. I specialize in continuous engagement programs that build and nurture brand loyalty and drive revenue.HOW I DO IT: I have a knack for understanding your core business needs. I connect the dots quickly. I am able to identify your pain points and create and deploy solutions that meet and exceed your expectations and growth goals. I have a unique ability to collaborate with executives to establish and define business strategies and translate them into executable solutions. I lead teams to implement solutions that allows for rapid deployment and measuarable results. WHY IT WORKS: The processes I follow and services I offer cultivate the right blend of people, services and technology. I aim to achieve highly efficient customer and employee engagement solutions.SERVICES I PROVIDE: I specialize in implementing Print & Promotional Marketing Solutions, Direct Mail Campaigns, Communication Platforms, eCommerce Programs, Referral & Loyalty Programs and Data-Driven solutions. I supporting multi-channel marketing for Fortune 500 brands including Verizon, PNC, Disney, NFL, ESPN, Dicks Sporting Goods, Viacom and rue21.

Michelle Hicks's Current Company Details
OnBrand Marketing

Onbrand Marketing

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Majority Owner and Principal
Pittsburgh, PA, US
Website:
dittohq.com
Employees:
84
Michelle Hicks Work Experience Details
  • Onbrand Marketing
    Majority Owner And Principal
    Onbrand Marketing
    Pittsburgh, Pa, Us
  • Ditto
    General Manager, Client Delivery Leader
    Ditto May 2014 - Present
    Greater Pittsburgh Area
    Responsible for oversight and Delivery of client and corporate marketing services including Print & Promotional Marketing and Technology Solutions. -Provide strategic guidance for program development and execution. -Establish overall client and vendor relationship standards and workflows for the client delivery team. Partner with leadership to identify strategic direction.
  • Source Marketing
    Vp, Account Director
    Source Marketing Apr 2012 - May 2014
    Cranberry Township, Pa
    Lead internal teams to design, develop and deliver successful marketing, loyalty and referral programsRetail:- Partnered with one of the fastest growing retailers offering the newest fashion trends for girls and guys to improve effectiveness of marketing initiatives and drive sales- Oversaw email and web creative for retailer’s digital initiatives- Assisted with ecommerce launch- Managed creative & production for in-store signage and coupons for all of the retailer’s 1,000+ locations- Ran partner sweepstakes to increase brand engagement- Manage social campaigns through Facebook, Twitter, tumblr and Pinterest Sports & Entertainment:- Partnered with major sports network and created promotion to increase listener/viewer engagement and spread excitement- Created sweepstakes for morning drive time radio show/TV simulcast - Encouraged listeners to enter daily via text, online and phone- Results:- Increased listenership and visits to network’s landing page- Nearly 1.5 million entries throughout the promotion, average daily entries of around 50,000Referral Program:- Created referral program to encourage consumers to promote the brand and generate orders through referrals- Continually enhance the program to optimize user experience, including transforming it into a social advocacy program and launching a mobile site- Promote program with bonus incentives, instant win games and sweepstakes, direct mail promotions and mobile-only offers- Obtained solid ROIs-over 300% in 2011 and near 300% in 2012Loyalty Program:- Created a loyalty program to drive deeper engagement and satisfaction of core customers- Develop relationships with select retailers and launch partnerships that offer exclusive deals to client’s customers- Promoted acquisition and engagement campaigns using geo-targeted digital touch-points- Drove over 10 million visits and over 17 million page views- Participants had lower churn rate than non-participants (nearly 15%)
  • Communefx - An Mdc Partners Company
    Vp, Account Services & Gm
    Communefx - An Mdc Partners Company Jan 2010 - Mar 2012
    - Secured annual agency retainer for loyalty and referral programs with Fortune 15 telecommunications client based on ability to understand client objectives and competitive environment to deliver unique, targeted solutions that current agencies of record could not deliver- Responsible for all operational aspects of the Pittsburgh campus, leading all departments- Account Services, Business Analysis, Production, Software Engineering, HR & ITAccountable to the CEO for P &L for $14M in revenue- Owned Management Forecast, a company-wide measure of pipeline, revenue and profitability- Lead a Deal Review Board to determine opportunity viability, develop delivery plans, pricing and profit margin/budget goals- Implemented and exemplified project and account management best practices- initiative, ownership and removing roadblocks to success- Deep knowledge of project goals and KPIs in order to develop clear action plans- Managed resources and delivery to our target margin and timeline - Promoted teamwork-fosters mutual respect and understanding and communication effectiveness - Championed the implementation of time tracking, collaboration, workflow and portfolio management systems to improve project forecasting, profitability and accountability
  • Communefx - An Mdc Partners Company
    Account Director
    Communefx - An Mdc Partners Company Sep 2003 - Dec 2010
    Cranberry Twp.
  • Impaqt
    Director, Client Service
    Impaqt 2002 - 2003
    Greater Pittsburgh Area
    Refined and managed the Search Engine Marketing Practice which serviced over 30 clients Provided strategic and tactical marketing consultation to brand/product managers and partnersDeveloped and enhanced client deliverables, which included a detailed project plan, training manual, scoping document, comprehensive recommendations and ongoing consulting and analysisManaged account/project managers and strategists focused on exceptional client service and cutting edge marketing strategiesWorked with the VP of Marketing on the development of strategy, positioning, and pricing
  • Management Science Associates
    Product Manager
    Management Science Associates 1999 - 2002
  • Serviceware
    Account Manager
    Serviceware 1997 - 1999

Michelle Hicks Education Details

Frequently Asked Questions about Michelle Hicks

What company does Michelle Hicks work for?

Michelle Hicks works for Onbrand Marketing

What is Michelle Hicks's role at the current company?

Michelle Hicks's current role is Majority Owner and Principal.

What schools did Michelle Hicks attend?

Michelle Hicks attended Robert Morris University, Duquesne University, North Catholic.

Who are Michelle Hicks's colleagues?

Michelle Hicks's colleagues are Arun Malick, Dede Bruce, Eric Driscoll, Chalida.a Janantakul, Ken Shriber, Clem Sutton, Megan Chisholm.

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