Enterprise Customer Success Manager
Current
May 2024 - Present
AeroLeads people directory · profile
Michelle Bie Email & Phone Number
Enterprise Customer Success Manager
at
Darktrace
LinkedIn matched
3 data sources
Profile completeness 100%
Current company
Role
Enterprise Customer Success Manager
Location
Copenhagen, Capital Region Of Denmark, Denmark
Company size
Who is Michelle Bie? Overview
A concise factual answer block for searchers comparing this professional profile.
Quick answer
Michelle Bie is listed as Enterprise Customer Success Manager at Darktrace, a company with 1390 employees, based in Copenhagen, Capital Region Of Denmark, Denmark. AeroLeads shows a matched LinkedIn profile for Michelle Bie.
Michelle Bie previously worked as Customer Success Manager at People Test Systems A/S and Senior Account Manager at Eloomi. Michelle Bie holds Master Of Arts (Ma), Intercultural Market Studies, Spanish from Copenhagen University And Copenhagen Business School.
Company email context
Email format at Darktrace
This section adds company-level context without repeating Michelle Bie's masked contact details.
Darktrace
Review company-level records connected to Michelle Bie before choosing the right outreach path.
Profile bio
About Michelle Bie
I'm a dedicated Customer Communication Specialist with over 6 years of experience in optimizing customer experiences. I specialize in enhancing customer focus through strategic communication, process development, and relationship management while fostering collaboration across various departments.Throughout my career, I've covered all facets of the customer journey, including marketing, sales, support, onboarding, retention, and churn. My ultimate goal is to boost sales and customer satisfaction by championing a more customer-oriented approach within businesses.
Listed skills include Microsoft Office, Sociale Medier, Engelsk, Salg, and 13 others.
Current workplace
Michelle Bie's current company
Company context helps verify the profile and gives searchers a useful next step.
Darktrace
9 roles
Michelle Bie work experience
A career timeline built from the work history available for this profile.
Customer Success Manager
Aug 2022 - May 2024
Senior Account Manager
Oct 2020 - Aug 2022
Account Manager
Dec 2019 - Oct 2020
Video Marketing Expert
- TwentyThree offers a Video Marketing Platform. My job was to build the Enterprise team and enable the customer journey by working closely with Marketing and Customer Success.
- Advise my customers on their video marketing strategy (workshops)
- Build Enterprise onboarding programs with the Customer Success team
- Work on customer projects
- Marketing Automation: Helped optimize Hubspot flows
- Mentor for new hires
Nov 2018 - Dec 2019
Video Marketing & Webinar Strategist
May 2018 - Dec 2019
Campaign Project Assistant
Key results:- Planned and composed the winter campaign in Denmark for 2017-2018- Responsible for managing and following-up on transverse campaigns- Crafted, coordinated and produced new Inspired Gifts for the winter campaign- Produced the winter campaign film for SOME platforms - ”Vil du hjælpe Berta” (film available on YouTube)- Composed letters of grant.
Aug 2017 - Jan 2018
Visual Merchandiser
Key responsibilities:- Responsible for the visual marketing in Denmark- Planned delivery supplies - Maintained and improved relationships w/ suppliers, contractors and partners from Italy, Germany and Denmark- Being brand ambassador for TOD’S products- Surpassed directs sales and customer serviceKey achievements:- Visual marketing skills- Fashion.
Mar 2015 - Jul 2016
Fundraiser
Oct 2014 - Feb 2015
Team & coworkers
Colleagues at Darktrace
Other employees you can reach at darktrace.com. View company contacts for 1390 employees →
AN
Ajeck Ndifon
Colleague at Darktrace
Cambridge, England, United Kingdom, United Kingdom
View →
AÖ
Alper Öztaş
Colleague at Darktrace
Greater Ankara, Turkey
View →
LK
Lauren Kraudy
Colleague at Darktrace
Fort Irwin, California, United States, United States
View →
AB
Ashley Brice
Colleague at Darktrace
Cambridge, England, United Kingdom, United Kingdom
View →
AR
Allie Robson-Lee
Colleague at Darktrace
Los Angeles, California, United States, United States
View →
PL
Paul Lancaster
Colleague at Darktrace
St Andrews, Scotland, United Kingdom, United Kingdom
View →
JM
Joe M.
Colleague at Darktrace
Greater Ocala Area, United States
View →
MM
Meng Meng
Colleague at Darktrace
Singapore, Singapore
View →
RC
Richard Chou
Colleague at Darktrace
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
PG
Pablo Guerrero
Colleague at Darktrace
Bogotá D.C. Metropolitan Area, Colombia
View →
Ajeck Ndifon
Colleague at Darktrace
Cambridge, England, United Kingdom, United Kingdom
View →
AÖ
Alper Öztaş
Colleague at Darktrace
Greater Ankara, Turkey
View →
LK
Lauren Kraudy
Colleague at Darktrace
Fort Irwin, California, United States, United States
View →
AB
Ashley Brice
Colleague at Darktrace
Cambridge, England, United Kingdom, United Kingdom
View →
AR
Allie Robson-Lee
Colleague at Darktrace
Los Angeles, California, United States, United States
View →
PL
Paul Lancaster
Colleague at Darktrace
St Andrews, Scotland, United Kingdom, United Kingdom
View →
JM
Joe M.
Colleague at Darktrace
Greater Ocala Area, United States
View →
MM
Meng Meng
Colleague at Darktrace
Singapore, Singapore
View →
RC
Richard Chou
Colleague at Darktrace
Taipei, Taipei City, Taiwan, Taiwan, Province Of China
View →
PG
Pablo Guerrero
Colleague at Darktrace
Bogotá D.C. Metropolitan Area, Colombia
View →
2 education records
Michelle Bie education
Master Of Arts (Ma), Intercultural Market Studies, Spanish
Copenhagen University And Copenhagen Business School
Bachelor Of Arts (Ba), International Business Communication, Spanish & American Studies
FAQ
Frequently asked questions about Michelle Bie
Quick answers generated from the profile data available on this page.
What company does Michelle Bie work for?
Michelle Bie works for Darktrace.
What is Michelle Bie's role at Darktrace?
Michelle Bie is listed as Enterprise Customer Success Manager at Darktrace.
Where is Michelle Bie based?
Michelle Bie is based in Copenhagen, Capital Region Of Denmark, Denmark while working with Darktrace.
What companies has Michelle Bie worked for?
Michelle Bie has worked for Darktrace, People Test Systems A/S, Eloomi, Dixa, and Twentythree.
Who are Michelle Bie's colleagues at Darktrace?
Michelle Bie's colleagues at Darktrace include Ajeck Ndifon, Alper Öztaş, Lauren Kraudy, Ashley Brice, and Allie Robson-Lee.
How can I contact Michelle Bie?
You can use AeroLeads to view verified contact signals for Michelle Bie at Darktrace, including work email, phone, and LinkedIn data when available.
What schools did Michelle Bie attend?
Michelle Bie holds Master Of Arts (Ma), Intercultural Market Studies, Spanish from Copenhagen University And Copenhagen Business School.
What skills is Michelle Bie known for?
Michelle Bie is listed with skills including Microsoft Office, Sociale Medier, Engelsk, Salg, Kundeservice, Marketing, Projektledelse, and Marketingsstrategi.
Find 750M verified contacts
Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.
Start free trialPeople with similar names
Check these profiles if this is not the Michelle Bie you were looking for.
View similar profiles
