Michelle Boles Email & Phone Number

I am a dynamic Learning & Development professional with experience in the medical devices and life science sectors. Known for my exceptional skills in innovation, cross-functional leadership, collaboration, and problem solving with a strategic focus on learner satisfaction and business growth. I am a highly enthusiastic, positive, and motivated individual who understands the direct impact training has on achieving results. Strategy Alignment:Proven experience for designing and executing training strategies that directly align with organizational objectives, achieving 20% increase in commercial team proficiency. Cross-functional Leadership:Expert collaborator across various departments, such as Sales, Marketing, Service & Support, and Customer Experience, gives me the ability to work seamlessly across different business functions and develop training programs that address multiple perspectives and align with diverse business needs. Needs Assessment and Data-driven Decision Making:Capable of identifying the gap between the current skills, knowledge, and abilities of employees and the skills and knowledge required to achieve organizational goals. Analyzes data to identify common themes, patterns, and specific skill gaps. Prioritizes the identifies needs based on their impact on organizational goals and employee performance. Identifies KPIs and evaluates ROI, measuring how well training aligns with the company's goals by tracking sales performance, service performance, and other relevant metrics.Continuous Learning:I stay up to date on industry trends, current sales techniques, and advancements in training methods, keeping training programs current, engaging, and effective.Technology Advocate:By advocating for learning technologies like AI, AR/VR, microlearning apps, and Learning Experience Platforms, I help organizations get the most out of their investments by creating immersive and effective training. I thrive in positions where I can explore new ideas, be creative in my approach to tackling tasks, and consistently connect with others. I prefer collaborative work that allows me to exercise my skills to focus on the big picture and solve complex problems.Specialties: Global Training Management | Project Management | Training Needs Analysis | New Hire On-boarding | Technical Training | Sales Enablement | Large Scale Implementation Support | Learning Strategies | Facilitation | Leadership Development | eLearning | Learning Management Systems

Listed skills include Healthcare, Medical Devices, Hospitals, Healthcare Information Technology, and 36 others.