Michelle Bond Email and Phone Number

Gain new business opportunities through door to door sales, building rapport, marketing campaigns, networking events, and referral generationWrite, edit and utilize compelling and effective scripts to achieve and exceed sales goals, based on the market data. Set, schedule and manage well qualified appointments to be soldDevelop and manage a complete understanding of customer solar energy needs and expectations to communicate to other departments for complete customer satisfactionPrepare proposals, quotes, contracts and presentations for potential solar customersSelect solar energy products, systems or services for customers based on electrical energy requirements, site conditions, price and other factorsMeet and exceed monthly quotas, while managing existing customer leads in a fast paced working environment

Project Manager for residential solar and roofing projects. Manage all company contact with new and existing clients. Responsible for building and cultivating client relationships. Oversee the sales operations process - to successfully sell and deliver services, generate new business, managing client relationships and develop employees. Responsible for full profit and loss on respective accounts.

• Responsible for overseeing the operation of 3 high volume restaurants containing 2 managers, 40+ FOH/BOH employees per location• Met monthly sales and profit goals for 16 months consecutively including: raising year over year sales, maintaining below 20% labor cost and below 30% food costs and overhead expenses• Implement effective HR policies to ensure all practices are in compliance with labor, employment and health code regulations • Maximize profits through cost control, labor management and outstanding service standards that drive new and repeat business• Attend monthly training seminars to develop in house training courses for all current and future managers, front of house and back of house staffs including: customer service standards, menu training, new restaurant launch, manager training programs• Deliver new hire training and implement other corporate departmental training programs; provide creative, effective classroom instruction throughout the franchise• Manage labor, scheduling, payroll, inventory, bookkeeping and day to day operations• Responsible for overseeing hiring, onboarding, training and termination processes for all levels of employees. Developed training programs reduced manager turnover by 50%• Identify coaching opportunities and apply effective on-the-job coaching techniques to enhance performance levels in support of business needs

• Oversw a staff of 4 managers and 40+ service employees in a high volume 150 seat restaurant• Created and maintain a fully-functional database reduce food costs from approximately 32% to 26% in 3 months• Implemented an inventory process including ordering and negotiating with vendors to maintain target goals • Reduced food costs by 7% through proper training of management and staff after identifying and eliminating inventory issues such as excess ordering and inefficient waste management• Turned around unprofitable service operations. Streamlined dinner and nightlife operations while adding express lunch specials and a weekend brunch menu. Increased margins by 8%• Programmed and execute training on POS systems• Responsible for sourcing, hiring, onboarding, training, rule enforcement and termination of all employees• Developed employee orientation programs to increase policy, procedure and to foster a positive atitude towards organizational objectives• Built teams through leadership, open communication, conducting pre-shift staff meetings and incentive driven rewards

• Oversaw a staff of 2 assistant managers, 10 kitchen and 65 service staff members for restaurant and private event operation• Managed the full operation of 800+ person nightclub/restaurant generating $40,000+ per night• Outlined shift duties and trained new employees on proper food handling and safety procedures• Budgeted, planned and seamlessly managed over 300 events for clients such as: sweet 16s, corporate events, large scale fundraisers, birthday and engagement parties• Organized all outside services for private events and coordinated meetings between the vendor and clients• Responsible for developing and implementing training programs to be used for all staff departments including BOH, FOH, floor and assistant managers