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Michelle Brown Email & Phone Number
Vice President of Transformation
at
Knack RCM
2 work emails found
@accretivehealth.com
1 phone found area 312
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Vice President of Transformation
Location
Houston, Texas, United States
Who is Michelle Brown? Overview
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Quick answer
Michelle Brown is listed as Vice President of Transformation at Knack RCM, based in Houston, Texas, United States. AeroLeads shows a work email signal at accretivehealth.com, phone signal with area code 312, and a matched LinkedIn profile for Michelle Brown.
Michelle Brown previously worked as Senior Consultant Strategy Operations at Sholar Brown Performance Solutions and National Process Excellence Practice at Centric Consulting. Michelle Brown holds Bachelor Of Applied Science (B.A.Sc.), Criminology from Florida State University.
Company email context
Email format at Knack RCM
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{first_initial}{last}@accretivehealth.com
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AeroLeads found 2 current-domain work email signals for Michelle Brown. Compare company email patterns before reaching out.
Profile bio
About Michelle Brown
With over 25 years of experience as an operations executive and Lean Six Sigma Master Black Belt, I am passionate about driving operational excellence and delivering transformative results for my clients. As the founder of Sholar Brown Performance Solutions, I specialize in optimizing workflows, automating processes, and designing future state operations that align with strategic objectives. I have a proven track record of delivering over $150M in cost savings and successfully leading more than 400 improvement projects across various industries. My approach focuses on tailoring solutions to meet unique challenges, ensuring that each engagement yields meaningful and measurable outcomes. In addition to my consulting work, I am dedicated to mentoring and training the next generation of leaders. I have certified over 300 Lean Six Sigma practitioners, fostering a culture of continuous improvement within organizations. As a certified Scrum Master, I also leverage agile methodologies to enhance team collaboration and efficiency. My mission is to create a culture of organizational change that drives strategic results. I thrive on translating complex problems into actionable insights and empowering teams to sustain improvements long after our collaboration ends. Let’s connect and explore how I can help your organization achieve its operational goals!
Listed skills include Process Improvement, Six Sigma, Change Management, Leadership, and 46 others.
Current workplace
Michelle Brown's current company
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11 roles
Michelle Brown work experience
A career timeline built from the work history available for this profile.
Senior Consultant Strategy Operations
Current- Sholar-Brown Performance Solutions, LLC is your partner with more than twenty-five years of operational experience and a proven track record of quickly delivering value across industries and verticals. We solve complex.
- Services and Transactional process assessment, design, integration, and standardization
- Operational Excellence Training and Mentoring
- Merger, Acquisition, and BPO process assessments
- Facilitated Sessions: Kaizen, Hoshin Planning (Hoshin Kanri), PDCA, and GE Workout
- DMAIC, PDCA, or DMADV Project Execution
Jul 2016 - Present
National Process Excellence Practice
CurrentLead multiple large-scale business transformation projects that have linked business process improvements to technology solutions and organizational changeB2B and B2C engagements to include: Process definition, standardization, optimization and automation for the following processes: “Lead to Order”, “Order to Cash”, “Procure to Pay”, “Order to Delivery”.
Dec 2016 - Present
Amazon Pharmacy- Regional Site Lead- West Region
Responsible for leading four Amazon Pharmacy fulfillment centers, ~350 clinical and operational associates, and a combined fill/ ship volume of over 95k prescriptions per week
May 2022 - Jan 2023
Vice President Of Mso Shared Services And Contact Center
- Designed, launched, and led five MSO Shared Services operations: Contact Center, Claims, Credentialing, Utilization Management, and Delegated Services. - Operations scaled from supporting ~600 employees/physicians and 135 clinics in 2021 to ~2,100 employees/physicians and ~300 clinics in Q1 2022. Shared Services operations scaled from ~130 associates to.
Oct 2020 - Mar 2022
Master Black Belt Trainer And Coach
Lean Overview, White Belt (Champion), Yellow Belt (Awareness), Green Belt training and mentoring, Project selection training, Introduction to Metrics and Scorecards
Apr 2018 - Oct 2020
Vice President Of Process Excellence: Front End Revenue Cycle Operations & Patient Experience
Areas of Focus: Pre-Registration and Authorizations, Point of Service Registration optimization, Point of Service and Prior Balance Collections, Conversions, New Product Development and Implementation- Front End Automation, Denials Management and Remediation, Metrics and ReportingCreated work cell design that improved financially cleared Pre-Registrations.
Mar 2013 - Jun 2016
Vice President Of Corporate Performance Improvement
Responsible for Lean Six Sigma Deployment Champion, Mentor Black Belts and Green Belts, Overseeing all BB and GB projects, Teach Green Belt, Yellow Belt and Champion Training in addition to developing operational strategy and project alignment, Manage PMO for Annual Organizational Readiness, and Manage Operational Metrics and Reporting Organization..
Apr 2010 - Apr 2013
Senior Vice President Of Operations Excellence And Strategy
- Responsible for establishing, creating and leading four operational functions within Consumer Credit Risk Operations that include Compliance/Audit, Strategic Sourcing and Vendor Relations, Process Improvement.
- Improved OCC ratings from “Less than Satisfactory” to “Fully Satisfactory”
- Developed pricing and supplier strategies that effectively fulfilled operational requirements and ultimately optimized future state business performance.
- Developed and administered Awareness and Green Belt level Lean Six Sigma training content. Within 12 months - 200 front line associates received the 8 hour Awareness training with a 30 day retention score of 80%; 30.
- Transformed Divisional financial reporting into transactional/cost for services model, which allowed for financial measurement and expense management at the process level.
- Developed and implemented a “Bright Ideas” program to engage front line associates in on-going process excellence efforts. Within 5 months this program has saved >$350K.
Jan 2008 - Jun 2010
Master Black Belt
Lean Six Sigma- Program development and deployment, business process engineering, coaching and mentoring of Lean Six Sigma methodology within the IT Organization.
Jun 2006 - Jan 2008
Operations Leader-Six Sigma Black Belt
Designed and optimized processes that were implemented across multiple business units: Inventory Management, Store Operations, Supply Chain, and Distribution, Warehouse and Dock/Yard Management, Specialty Sales and Services, Customer Contact Center Dispute and Complaint Resolution
Sep 1991 - Aug 2005
1 education record
Michelle Brown education
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Florida State University
FAQ
Frequently asked questions about Michelle Brown
Quick answers generated from the profile data available on this page.
What company does Michelle Brown work for?
Michelle Brown works for Knack RCM.
What is Michelle Brown's role at Knack RCM?
Michelle Brown is listed as Vice President of Transformation at Knack RCM.
What is Michelle Brown's email address?
AeroLeads has found 2 work email signals at @accretivehealth.com for Michelle Brown at Knack RCM.
What is Michelle Brown's phone number?
AeroLeads has found 1 phone signal(s) with area code 312 for Michelle Brown at Knack RCM.
Where is Michelle Brown based?
Michelle Brown is based in Houston, Texas, United States while working with Knack RCM.
What companies has Michelle Brown worked for?
Michelle Brown has worked for Knack Rcm, Sholar Brown Performance Solutions, Centric Consulting, Amazon, and Villagemd.
How can I contact Michelle Brown?
You can use AeroLeads to view verified contact signals for Michelle Brown at Knack RCM, including work email, phone, and LinkedIn data when available.
What schools did Michelle Brown attend?
Michelle Brown holds Bachelor Of Applied Science (B.A.Sc.), Criminology from Florida State University.
What skills is Michelle Brown known for?
Michelle Brown is listed with skills including Process Improvement, Six Sigma, Change Management, Leadership, Business Process Improvement, Cross Functional Team Leadership, Operational Excellence, and Program Management.
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