- Worked directly with top-rated customers, making complex arrangements necessary for drayage trucking operations, as well as responding to various customers' inquiries and identifying troublesome situations before they became real problems.- Delivered high level of service to clients to both maintain and extend relationships for future business opportunities. - Oversaw address of customer requests for friendly, knowledgeable service and support.- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills. - Managed and updated physical and digital client account information to keep records accurate and current. - Scheduled and confirmed appointments based on customer availability.- Complied with various invoicing and submission procedures per customer expectations.- Prepared daily/weekly container-tracking and delivery reports for both customers and internal consumption. - Worked in Microsoft Excel spreadsheets with a strong data-entry component, as well as with Google Suite, Microsoft Office: Word, PowerPoint, Outlook, OneDrive, Monday.com and Teams.

- Managed personal calendars and activities, including scheduling appointments, family vacations, reservations, meetings, and events.- Carried out administrative duties such as filing, typing, copying, and scanning documents.- Partnered with staff on various household projects.- Created a safe and stimulating environment, planned and arranged daily schedules, and organized outdoor and indoor routines.- Responded to inquiries via email, telephone and social media platforms.

- Responsible for supervision and development in a school with ~200 students.- Coordinated written communications with parents and faculty.- Contributed to fostering a cooperative and supportive environment for students.- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines. - Received and processed invoices, then forwarded for payment.- Maintained supply inventories by checking stock to determine inventory level, anticipating supply needs, then placing and expediting supply orders.- Managed the administrative calendar, meetings, and multiple educational projects concurrently.- Resolved various situations to cultivate strong student and parent relationships.

- Planned, created, prepared, and implemented detailed lesson plans.- Ensured student safety, and encouraged them to learn and grow.- Cultivated collaborative and innovative learning environment to meet each student's unique educational needs. - Integrated technology into classroom settings to engage students and diversify instruction.