Michelle Chang Email & Phone Number

Halifax Regional Municipality, Ns, Ca

• Managed client relationships, successfully supporting clients with effective communication, technical support, event logistics and product distribution• Spearheaded new software testing ensuring superior functionality, design and user experience, as well as creation administrative and client manuals, reports and collateral • Conducted market research on sales leads and trends to identify new opportunities, constructed social media strategy and newsletter content successfully increasing engagement and followers

Halifax, Nova Scotia, Canada

• Evaluated undergraduate student exams and assignments in a timely, accurate and fair manner• Successfully supporting students in their learning and development by providing in-dept feedback on areas of strength and areas of improvement

Halifax, Canada Area

• Responsible for the efficient operation of the office, establish work priorities, evaluate administrative operations, co-ordinate acquisition of necessary services and material, prepare statements, expense reports, contracts, etc.• Answer phone calls and email, communicate with clients and staff in a timely, courteous and professional manner, manage and file correspondence, issues and feedback• Identify staffing requirements, post advertisements, screen candidates and schedule interviews

Halifax, Canada Area

• Promoted events by writing blogposts and creating social media campaigns on Facebook, Hootsuite, LinkedIn and YouTube• Assisted in event registration, preparation, set up and on-site support, successfully scheduled over 150 interviews for the Corporate Residency MBA Interview day• Performed administrative duties, answered phone calls, interacted with and resolved students and employer issues, analyzed data and presented finding to the MCS team

Bangalore, India

• Studied marketing strategy, gaps in customer behaviour and methods of electronic customer engagement in order to better understand marketing concepts • Created and presented marketing campaigns for assigned and invented products, thus gained experience in developing strategies

Bangalore, India

• Managed the cash register and billing, handled financial reports and accounts• Communicated with customers and successfully resolved customer issues• Over viewed, staff, sales and inventory stock

Master Of Business Administration - Mba

Bachelor'S Degree, Business Management, Graduated With Distinction

Activities and Societies: INDISA, DalSense Major in Management and Globalization, minor in Economics. Scholarships Awarded: Frederick.

International Baccalaureate (Ib)

Activities and Societies: Habitat for Humanity Society President, Student Council Vice President, Senior Girls Basketball Team, Harvard.