Michelle Chang Email & Phone Number

• Managed client relationships, successfully supporting clients with effective communication, technical support, event logistics and product distribution
• Spearheaded new software testing ensuring superior functionality, design and user experience, as well as creation administrative and client manuals, reports and collateral
• Conducted market research on sales leads and trends to identify new opportunities, constructed social media strategy and newsletter content successfully increasing engagement and followers

Halifax, Nova Scotia, Canada

• Evaluated undergraduate student exams and assignments in a timely, accurate and fair manner
• Successfully supporting students in their learning and development by providing in-dept feedback on areas of strength and areas of improvement

Halifax, Canada Area

• Responsible for the efficient operation of the office, establish work priorities, evaluate administrative operations, co-ordinate acquisition of necessary services and material, prepare statements, expense reports.
• Answer phone calls and email, communicate with clients and staff in a timely, courteous and professional manner, manage and file correspondence, issues and feedback
• Identify staffing requirements, post advertisements, screen candidates and schedule interviews

Halifax, Canada Area

• Promoted events by writing blogposts and creating social media campaigns on Facebook, Hootsuite, LinkedIn and YouTube
• Assisted in event registration, preparation, set up and on-site support, successfully scheduled over 150 interviews for the Corporate Residency MBA Interview day
• Performed administrative duties, answered phone calls, interacted with and resolved students and employer issues, analyzed data and presented finding to the MCS team

Bangalore, India

• Studied marketing strategy, gaps in customer behaviour and methods of electronic customer engagement in order to better understand marketing concepts
• Created and presented marketing campaigns for assigned and invented products, thus gained experience in developing strategies

Bangalore, India

• Managed the cash register and billing, handled financial reports and accounts
• Communicated with customers and successfully resolved customer issues
• Over viewed, staff, sales and inventory stock

Master Of Business Administration - Mba

Bachelor'S Degree, Business Management, Graduated With Distinction

Activities and Societies: INDISA, DalSense Major in Management and Globalization, minor in Economics. Scholarships Awarded: Frederick.

International Baccalaureate (Ib)

Activities and Societies: Habitat for Humanity Society President, Student Council Vice President, Senior Girls Basketball Team, Harvard.