Michelle Chevalier

Michelle Chevalier Email and Phone Number

Specialize in networking with clients by building relationships and delivering exceptional guest experiences. @ Jasper Hotel
489 Elizabeth Street, Melbourne,Victoria 3000,Australia
Michelle Chevalier's Location
West Fargo, North Dakota, United States, United States
Michelle Chevalier's Contact Details

Michelle Chevalier personal email

n/a

Michelle Chevalier phone numbers

About Michelle Chevalier

With 30 years of experience in hospitality, I specialize in cultivating relationships and delivering exceptional guest experiences. Be our guest and experience the Jasper hotel located in Historic Downtown Fargo, we offer a unique cultural experience with Midwestern hospitality. Experience the heritage and history of Fargo by relaxing in rooms that reflect graceful Nordic Lines with thoughtful touches and high-end local amenities. Imagine yourself dining in Rosewild, downtown Fargo’s newest destination for all-day comfort, bold hearth flavors, and classic cocktails. Come see for you yourself. I look forward to meeting you soon!

Michelle Chevalier's Current Company Details
Jasper Hotel

Jasper Hotel

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Specialize in networking with clients by building relationships and delivering exceptional guest experiences.
489 Elizabeth Street, Melbourne,Victoria 3000,Australia
Employees:
38
Michelle Chevalier Work Experience Details
  • Jasper Hotel
    Director Of Sales
    Jasper Hotel Apr 2022 - Present
    Fargo, North Dakota, United States
    This leadership role requires tenacity to build and support an efficient and productive sales and catering team. I gain deep satisfaction from creating and implementing systems, process, tools and sales strategies that help teams succeed for years to come.
  • Gangl Hospitality
    Regional Sales Manager
    Gangl Hospitality Aug 2019 - Apr 2022
    Fargo, North Dakota Area
    I focused on each individual sales person's unique ability while providing support and guidance to achieve sales and revenue goals.
  • Ramada Hotel And Conference Center
    Director Of Sales
    Ramada Hotel And Conference Center Dec 2018 - Apr 2022
    Fargo, North Dakota Area
    I have extensive sales experience, by understanding the customer's needs and expectations I was able to drive sales and revenues.
  • National Hospitality Services
    Vice President Of Sales And Marketing
    National Hospitality Services Jul 2017 - Nov 2018
    Vice President Of Sales And Marketing
    Provided sales support to a multi-brand portfolio of NHS propertiesProvided coaching, training and mentoring to all sales associatesDeveloped and lead a corporate team of sales associates, including an analysis and marketing manager.Insured that revenue management standard reporting for hotels are applied and metrics are measured Developed strategies and objectives for hotels to drive measurable, incremental revenueIntroduced and implemented new sales philosophies and market initiatives
  • National Hospitality Services
    Assistance Vice President Of Sales
    National Hospitality Services Jan 2017 - Jul 2017
    Fargo, North Dakota Area
  • National Hospitality Services Llc
    Regional Director Of Operations And Sales
    National Hospitality Services Llc Oct 2015 - Jan 2017
  • Intercontinental Hotels Group
    Regional Sales Director
    Intercontinental Hotels Group Feb 2012 - Oct 2015
    Western Region
    Strategic planning for 31 hotels in Colorado, Wyoming, Utah, Montana, North Dakota and Western Canada. • Promotes IHG’s working culture by embracing the Winning Ways and Winning Metrics• Implements the IHG Way of Sales and Solution Selling best practices• Assists in IHG Way of Sales Solution Selling Training for Candlewood Suites and Staybridge Suites.• Provides on-site training for GM’s and DOS’s to cultivate extended stay culture• Maintains excellent relationships with all worldwide sales offices and key account directors• Working knowledge of Holidex, Opera and GDS Systems.• Experience with multi-brands both franchised and corporate managed• Active role in sales blitzes, client meeting and represents hotels and region during promotional activities• Works closely in sales with NHOP hotels to ensure proper sales activities and selling best practices• Ability to analyze, interpret and extract trends from data • Develops owner relationships to assist in hotel portfolio growth• Excels in organizational skills with proven time management expertise and can adapt quickly to change.• Builds positive connections with clients, guests, vendors and employees.• Certified Hospitality Digital Marketer Certification• Assist in facilitating Director of Sales Quarterly Conference Calls• Assist in facilitating yearly Summit Meetings• Assist in facilitating educational calls with hotels for Negotiating Skills Training• Assist in facilitating Prospecting Workshops for GM’s and DOS’s
  • Staybridge Suites - Denver South Park Meadows
    Director Of Sales
    Staybridge Suites - Denver South Park Meadows 2003 - 2012
    Lone Tree, Colorado
    • Developed and implemented sales and marketing strategies with an overall goal of shifting market share while increasing REVPAR. • Generated leads through cold calling via telephone, person to person meetings and networking with prospective clients. • Developed sales plans, established sales forecasts, budgets and sales objectives.• Networked with Key Account Directors, Mid-Market Account Managers and Third Party Sites to increase hotel’s revenues and account visibility• Achieved Extended Stay Regional Sales Training• Certificate for Best Sales Story of the Year• Torchbearer Award• Emory University – Staybridge Suites Sales Leadership Program• Certificate of Completing Sales by Staybridge Suites Training
  • Prime Hospitality
    General Manager/Area Manager
    Prime Hospitality Nov 1998 - Jan 2003
    Greater Denver Area
    • Responsible for all aspects of 128 unit hotel both operationally and revenue generating.• Responsible for overseeing multiple hotels performance and operation policies and procedures. • Responsible for ensuring smooth, effective and motivational communication throughout hotels • Recruited and hired for all positions on property.• Effectively handled financial forecasting and reporting to senior management and regional teams.• Responsible for monthly P&L statements and financials returns • Certificate of Recognition for Spirit of Hospitality Guest Service Program• Certificate of Recognition for Quality Guest Room Cleaning - Train the Trainer Program• Certificate of Recognition for Mastering Housekeeping Operations• Certificate of Recognition for Completion of WITS – General Management Training• Certificate of Recognition for Skills for Successful Leadership
  • Hampton Inn & Suites
    General Manager
    Hampton Inn & Suites Jan 1998 - Sep 1998
    Chanlder, Arizona
    • Responsible for all aspects of 153 unit hotel both operationally and revenue generating.• Performed all tasks in hotel leadership including but not limited to hiring, training and keeping accurate reports and files. • Responsible for house profit, direct bills, budgets, house accounts and ADR. • Responsible for twenty five employees, sales, payroll, inventory and housekeeping.
  • Fairfield Inn By Marriott
    General Manager
    Fairfield Inn By Marriott Dec 1995 - Jan 1998
    Chandler, Arizona
    • Responsible for all aspects of 67 unit hotel both operationally and revenue generating.• Performed all tasks in hotel leadership of twenty employees• Maintained accurate figures and reports on direct bills, budgets, ADR and all house accounts. • Built positive connections with clients, guests, vendors and employees.
  • Fairfield Inn By Marriott
    General Manager
    Fairfield Inn By Marriott Jan 1992 - Dec 1995
    Marion, Ohio
    • Responsible for all aspects of 56 unit hotel both operationally revenue generating.• Responsible for hiring and training of 15 employees. • Handled creation and implementation of hotel budgets.• Organized, developed and maintained relationships with key clients • Responsible for house profit, direct bills, budgets, house accounts and ADR. • Hotel ranked in the Top 20% of all properties with little Direct Billing issues. • Hotel ranked in the Top 20% for Best of the Best on 3rd Quarter Guest Satisfaction. • Silver Diamond Award for Room Cleanliness with a Score of 94.3• Top 20 Hotels for Gross House Profit Award.• Hotel finished in the Top 20% for Guest Rating Scores.• Certificate of General Management Training – Tharaldson Enterprises

Michelle Chevalier Skills

Hospitality Management Revenue Analysis Hospitality Industry Hotel Management Yield Management Hotels Hospitality Tourism Resorts Front Office Food And Beverage Meeting Planning Pre Opening Hotel Booking Property Management Systems Rooms Division Sales Management Hiring Guest Service Management Revenue Forecasting Leisure

Frequently Asked Questions about Michelle Chevalier

What company does Michelle Chevalier work for?

Michelle Chevalier works for Jasper Hotel

What is Michelle Chevalier's role at the current company?

Michelle Chevalier's current role is Specialize in networking with clients by building relationships and delivering exceptional guest experiences..

What is Michelle Chevalier's email address?

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What is Michelle Chevalier's direct phone number?

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What are some of Michelle Chevalier's interests?

Michelle Chevalier has interest in Gardening, Animals, Reading, Cleaning, Exercising.

What skills is Michelle Chevalier known for?

Michelle Chevalier has skills like Hospitality Management, Revenue Analysis, Hospitality Industry, Hotel Management, Yield Management, Hotels, Hospitality, Tourism, Resorts, Front Office, Food And Beverage, Meeting Planning.

Who are Michelle Chevalier's colleagues?

Michelle Chevalier's colleagues are Kate Belot, Ray Styles, Katherine Peterson, Shaun Williamson, Angre Pratama Tio, Hiranya Atreja, Francisco Jose Argandoña Fraija.

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