Michelle De La Cruz Email and Phone Number
Michelle De La Cruz work email
- Valid
Michelle De La Cruz personal email
I’m a customer care professional with 10 years of experience in the retail industry. I have a strong background in sales, operations, and management. I’ve worked in a variety of different environments, including sustainable fashion, clean beauty, and fine jewelry.
Whimsy And Row
View- Website:
- whimsyandrow.com
- Employees:
- 8
-
Retail Operations CoordinatorWhimsy And Row Mar 2024 - Present -
Operations LeadMejuri Sep 2023 - Mar 2024 -
Customer Experience AssociateFigs Oct 2022 - Sep 2023 -
Floor LeadMejuri Apr 2022 - Oct 2022 -
EditorGlossier, Inc. Nov 2021 - Apr 2022 -
Sales CoordinatorSanctuary Clothing Jan 2019 - Mar 2020Greater Los Angeles Area•Assist Director of Sales and Merchandise with managing existing wholesale accounts•Attended market appointments and assisted with product development post meetings•Seasonally work with the Director to merchandise lines for accounts to plan out and hit sales goals•Developed strong product knowledge for customer costing, delivery, and minimums•Worked closely with customer service in style and order set up, ensuring PO’s and bulks were accurate and reconciled•Pulled weekly sales reports and sent sales recaps to management with best/worst seller decks•Provided weekly replenishment updates to buyers and planners•Daily reconciled open orders and point of contact for trouble shooting style delays, extensions, RTVs and discounts•Cross functionally worked with production, product development, Director, and design to help the beginning of development to point of customer shipment •Worked with accounting and customer service with account set up and EDI testing•Owned and managed internal costing log detailing all customer order information and margins•Coordinated with product development and design team in sample tracking and SMS preparation for appointments. Point person for logistics of shipments•Managed smaller tag on accounts for margin building opportunities and seasonal mainline tag on opportunities ensuring margin goals are met•Ownership of ATS opportunities and made sure a flow of goods are shipped out monthly•Competitive shopping analysis bi-weekly with Director and provided recaps of findings and suggestions -
Manager On Duty/KeyholderAmerican Apparel Jun 2012 - Jun 2016Greater Los Angeles Area•Delivered excellent service to ensure high levels of customer satisfaction•Executed and maintained company’s promotional, visual and in-store displays•Motivated the sales team to meet sales objectives by training and mentoring staff•Created business opportunities exceed sales goals through upselling•Responsible for hiring, training and overseeing staff environment and schedules•Responded to customer complaints and concerns in a professional manner•Ensured store compliance with health and safety regulations•Prepared recaps to corporate on customer buying trends, requirements, and profits•Monitored inventory levels and order new items•Responsible for store opening and closing
Michelle De La Cruz Education Details
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Communication And Media Studies
Frequently Asked Questions about Michelle De La Cruz
What company does Michelle De La Cruz work for?
Michelle De La Cruz works for Whimsy And Row
What is Michelle De La Cruz's role at the current company?
Michelle De La Cruz's current role is Operations Lead.
What is Michelle De La Cruz's email address?
Michelle De La Cruz's email address is mi****@****row.com
What schools did Michelle De La Cruz attend?
Michelle De La Cruz attended California State University, Long Beach.
Who are Michelle De La Cruz's colleagues?
Michelle De La Cruz's colleagues are Tunir Kejriwal, Kate Ludwig, Ryan Debonville, Bella Conner.
Not the Michelle De La Cruz you were looking for?
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Michelle Viezcas
San Francisco Bay Area2mechanicsbank.com, specialtys.com3 +141536XXXXX
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Michelle De La Cruz
Strategic Customer Success Manager @ Bettercloud | Elevate Your It Team With The Saas Operations Market Leader.Austin, Texas Metropolitan Area -
1teradek.com
1 (804) 2XXXXXXX
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Michelle De La Cruz
Miami, Fl -
Michelle De La Cruz
Richmond, Va1americorps.gov
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