Michelle Faust
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Michelle Faust Email & Phone Number

Customer Excellence Solutions Director at ServiceNow
Location: Greater Chicago Area, United States, United States 12 work roles 1 school
1 work email found @amperity.com 2 phones found area 563 LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email m****@amperity.com
Direct phone (563) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Role
Customer Excellence Solutions Director
Location
Greater Chicago Area, United States, United States
Company size

Who is Michelle Faust? Overview

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Quick answer

Michelle Faust is listed as Customer Excellence Solutions Director at ServiceNow, a company with 32886 employees, based in Greater Chicago Area, United States, United States. AeroLeads shows a work email signal at amperity.com, phone signal with area code 563, and a matched LinkedIn profile for Michelle Faust.

Michelle Faust previously worked as Sales Strategy & Enablement Lead at Rhapsody and Lead, Sales Enablement at Amperity. Michelle Faust holds Bachelor Of Arts, Communications, English, Broadcast Journalism from University Of Saint Francis.

Company email context

Email format at ServiceNow

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{first}@amperity.com
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AeroLeads found 1 current-domain work email signal for Michelle Faust. Compare company email patterns before reaching out.

Profile bio

About Michelle Faust

I am a positive, high energy, and resilient sales strategist, enablement pro and marketing leader with a background in SaaS and technology consulting sectors. In the midst of do-it-all activity, I focus on measurable outputs and outcomes when outlining any initiative, and I look to strike a balance between sales performance and client value. Whether I'm taking on the role of strategist, communicator, trainer, coach or content creator, one thing stays the same: fostering trust among stakeholders is priority #1. Skilled in crafting stellar client experiences, developing effective offers, messaging and channel strategies for Sales, Marketing Customer Success and Alliances, my focus is to inspire action and maximize sales effectiveness.,Areas of Expertise: Go-To-Market Strategy, Product & Services Marketing, Sales Enablement Strategy, Sales Playbook Creation, Sales Training & Development, Strategic Planning, Process Improvement, Change Management, Field Communications, Program Analysis & KPI Development, Project Management, Curriculum Development, MEDDPICC, Value Selling & Challenger Sales Methodology Training, Partner EnablementTechnologies: Highspot, Docebo, Salesforce CRM, LinkedIn Sales Navigator, 6Sense, ZoomInfo, Skilljar, Adobe Articulate, TechSmith Camtasia, Airtable, Asana, Miro

Listed skills include Integrated Marketing, Marketing Strategy, Strategy, Lead Generation, and 31 others.

Current workplace

Michelle Faust's current company

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ServiceNow
Servicenow
Customer Excellence Solutions Director
Chicago, IL, US
Website
Employees
32886
AeroLeads page
12 roles · 29 years

Michelle Faust work experience

A career timeline built from the work history available for this profile.

Customer Excellence Solutions Director

Chicago, IL, US

Sales Strategy & Enablement Lead

Current

Boston, MA, US

Charged with bringing sales programs to life and leading enablement to improve pipeline impact, deal progression and enterprise seller productivity that drives cross-sell, up-sell and new customer acquisition, I am creating high-performing global sales plays and campaigns that drive business outcomes.Led the internal and external message development.

Jun 2024 - Present

Lead, Sales Enablement

Seattle, Washington, US

At Amperity, I addressed the unique needs of Sales and their product, prospecting, renewal and qualification skill gaps through Sales Playbook and customer lifecycle campaign development, courses and training to aid their messaging, positioning and differentiation techniques along with the introduction of MEDDPICC to improve their sales qualification and.

Jun 2021 - Feb 2024

Lead, Global Sales Enablement & Productivity

Chicago, Illinois, US

Develop and deliver effective learning content and programs to a global sales audience of SDR, AE, Solutions Consultant and Client Success team members. Responsible for delivering outstanding curriculum and experiences while providing tools, resources, skills, and knowledge necessary to accelerate seller's ramp times and improve sales effectiveness that.

Jan 2018 - Jun 2021

Director Channel Marketing

Muscatine, IA, US

Developed, executed and measured programs that enabled independent dealers and national accounts to successfully sell and market HON office furniture solutions. Responsible for strategic direction, day-to-day management and delivery of results from a full spectrum of dealer and channel marketing activities, I worked closely with National Accounts.

Jun 2015 - Jan 2018

Director, Marketing Shared Services

Seattle, Washington, US

Assembled and directed a marketing shared services department. Developed project management processes and led an in-house graphic design, digital media/video production, and digital, event and recruitment marketing team to reduce costs for internal customers and the company.

Sep 2012 - Jan 2014

Director Integrated Marketing

Seattle, Washington, US

Developed global marketing and communication strategies, determined key messaging and positioning for campaigns, developed and implemented integrated go-to-market campaigns, and directed internal resources to deliver plans and external activities for the company’s thought leadership initiatives. Experience managing budgets, multiple agency relationships.

Dec 2009 - Sep 2012

North America Field Marketing Leader

Seattle, Washington, US

Mentored, managed and led four regional marketing managers with a budget of $2,000,000. Introduced Campaign Manager and Event Manager roles to support field marketing and sales programs. Developed strategic marketing programs to support U.S. and Canadian business, providing direction to the field marketing organization for the development of local.

Sep 2005 - Dec 2009

North America Marketing And Public Relations Manager

Seattle, Washington, US

Oversaw the development and execution of the U.S. and Canadian public relations strategy. Provided direction to area executives to develop internal and external communications activities, supporting interactions with customers and other outside influencers. Managed the Public Relations budget and company spokespeople.

Jan 2003 - Sep 2005

Client Services Vice President

Strategiz

Directed client projects for an event marketing agency, including communication planning, marketing strategy, and implementation. Projects focused on lead generation, expansion into new vertical industries, and positioning service offerings for IT, B2B, non-profit, and association clients.

Jan 2001 - Jan 2003

Marketing Manager

Click Commerce

Responsible for event marketing, customer reference and demand generation programs for start-up e-business software company’s products and professional services. Programs focused upon business development, creating market awareness during and after company’s IPO, and establishing senior executives as thought leaders in the e-business channel management.

Apr 2000 - Jan 2001

Marketing Manager

San Jose, California, US

Responsible for strategy and execution of marketing and sales support plans for a $200M software division of Computer Associates. Implemented multiple direct marketing, event, print and Web marketing programs that included management of multiple creative agencies and an internal team of three employees.

1997 - 2000 ~3 yrs
Team & coworkers

Colleagues at ServiceNow

Other employees you can reach at servicenow.com. View company contacts for 32886 employees →

1 education record

Michelle Faust education

  • University Of Saint Francis
    University Of Saint Francis
    Broadcast Journalism
FAQ

Frequently asked questions about Michelle Faust

Quick answers generated from the profile data available on this page.

What company does Michelle Faust work for?

Michelle Faust works for ServiceNow.

What is Michelle Faust's role at ServiceNow?

Michelle Faust is listed as Customer Excellence Solutions Director at ServiceNow.

What is Michelle Faust's email address?

AeroLeads has found 1 work email signal at @amperity.com for Michelle Faust at ServiceNow.

What is Michelle Faust's phone number?

AeroLeads has found 2 phone signal(s) with area code 563 for Michelle Faust at ServiceNow.

Where is Michelle Faust based?

Michelle Faust is based in Greater Chicago Area, United States, United States while working with ServiceNow.

What companies has Michelle Faust worked for?

Michelle Faust has worked for Servicenow, Rhapsody, Amperity, Cheetah Digital, and The Hon Company.

Who are Michelle Faust's colleagues at ServiceNow?

Michelle Faust's colleagues at ServiceNow include Jeffrey Ho, Niclas Lundström, Dravvy Ramlochun, Mohit Kumar, and Nicholas Giudice.

How can I contact Michelle Faust?

You can use AeroLeads to view verified contact signals for Michelle Faust at ServiceNow, including work email, phone, and LinkedIn data when available.

What schools did Michelle Faust attend?

Michelle Faust holds Bachelor Of Arts, Communications, English, Broadcast Journalism from University Of Saint Francis.

What skills is Michelle Faust known for?

Michelle Faust is listed with skills including Integrated Marketing, Marketing Strategy, Strategy, Lead Generation, Marketing, Management, Online Marketing, and Digital Marketing.

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