Resolve customer inquiries, product issues, and complaints across multiple channels, achieving an 80% customer satisfaction rate.Manage customer interactions and support tickets using CRM software, ensuring efficient tracking and resolution of customer concerns.Coordinate with cross-functional teams to improve product and service quality, and implement special projects within the claims department.Oversee client shipments by utilizing shipping platforms, maintaining smooth transit operations, and contributing to the enhancement of the company's platform through collaboration with sales, product, data science, and engineering teams.Provide support to our customers with the training, skills and tools they need to drive adoption of our software from the beginning.Oversee client shipments by utilizing shipping platforms, maintaining smooth transit operations, and contributing to the enhancement of the company's platform through collaboration with sales and product team

Assist customers by getting the into the most comfortable rental possible, while meeting each customer’s individual needs, and helping existing customers to pay their balance while continuing to build a relationship with them. Demonstrating strong suggestive selling techniques, along with knowledge of the store, services and location of merchandise giving tours if necessary. While building and maintaining relationships with local businesses and planning cars for multiple locations. Ensuring that all accounts are completely satisfied and maximizing their account’s capabilities. Assess and plan for future trends in rental, while preparing for the accommodations.

Helping Families and abused children get access to the resources that they may need.Assess family needs, create Plan of Care, provide resources, create support groups, schedule therapy appointments, documentation of therapy work up, advocate for children and their families, act as a mediator between law enforcement agencies and the families of victims, and contributing reassurance throughout court appearances. Ensure that families were utilizing all programs that they qualified for, constantly looking for latest programs to help them through their healing process. Always remaining HIPPA compliant.

Assist school social worker with conducting group sessions teaching students new skills and in one-on-one student sessions. Shadowing in Individual Education Plans (IEP) meeting for the continuation of services and for the termination of student services. Assist in crisis intervention, bullying and suicide prevention and treatment planning for students treating self-harm. As well as, observed special education classroom techniques.

Responsible for properly closing the store, ensuring that all employees work effectively and efficiently maintaining departments. Engage in customers satisfaction, making sure that customers were completely satisfied with my team and the survive they were providing, and members were utilizing all promotions available. Implement proper closing strategies for the cash registers and service desk for the evening, ensuring funds are acutely counted and locked into in the accounting office. Verify store is cleaned and all customers are out, set alarms, and lock store doors. Also assisting the rest team with putting out and maintaining weekly promotions and supporting the pricing team.

Responsible for properly securing patients and all their attachments to gurney for safe transport, while letting patients and family know where I am taking them. Communicating effectively to nursing and testing staff of the patient's whereabouts, alerting nursing staff of all signs of distress and equipment malfunctions. Maintaining all patient reports and equipment safety, while being HIPPA compliance and preforming all other tasks as needed.

Answering and directing all phone calls Making scheduled appointments and making sure the keptKeeping files updated Handling rent payments properlyInputting and updating data in the computers Pre-screen potential tenantsRun background and credit checksUpdating lease agreements

responsible for greeting customer with a friendly smile, keeping the cashwraps clean and organized, and accurately completing cash transactions.

I was responsible for creating designs for wooden signs, executing those designs onto the wood, painting and staining the signs, and then posting the signs into the ground.

I helped to assist children from class to class, Helped to plan and execute daily activities, helped get children prepared to go home at the end of the day, and read stories to children when needed.

I was responsible for answering and redirecting phone calls, updating and organizing files.