Michelle Foy Email & Phone Number

1325 S Cliff Ave

1. Consults, develops and leads recruiter and sourcer meetings with hiring leaders and oversees implementation of recruitment plans and strategies for challenging recruitment areas. 2. Collaborates with Compensation Business Partners to develop pay structures to allow for quick hires.3. Coordinates development of ideas to showcase departments including videos “day in the life” of departments to include employee testimonials as needed and hiring events.4. Develops any plan changes that are indicated from attending department team meetings.5. Works in collaboration with HR Analytics and Insight Partner to analyze data and make adjustments to process accordingly.6. Maintains records in accordance with labor laws concerning interviews, applicant sources, hires, vacant positions and other required data.7. Understands and can analyze competitive workforce trends and recommends innovative recruitment strategies.

1325 S Cliff Ave, Sioux Falls Sd 57105

• Responsible for development and management of overall project plans, completion of complex data analytics, implementation of specific analytical processes and implementation of initiatives led by the Decision Support team.• Coordinates all communication between internal project stakeholders and external vendors/contractors/consultants. • Monitors and summarizes project progress. Delineates responsibilities, milestones, timelines and deliverables. Provides status reports to project stakeholders, Decision Support leadership and senior leadership outside of Decision Support when appropriate.• Coordinates and participates in project meetings, documents meeting outcomes and manages action items to ensure all items are completed on schedule or schedule is appropriately adjusted when warranted.• Identifies, quantifies and communicates project risks to stakeholders and senior leadership.• Coordinates and develops training programs for new initiatives when applicable to the specific project.• Reviews internal business processes and makes recommendations for process improvement projects. Identifies and reports any redundancies identified in process, software systems or staff to Decision Support Officer.• Assists Decision Support Officer and Directors with the coordination and management of the Decision Support project intake process.• Recommends, develops and implement standard project management tools.Brenda Guerin, Senior Project Manager, IBM Watson HealthMichelle~I wanted to take just a moment to say...THANK YOU for all that you do assisting our team! It is great to have someone back at the office helping with management of tasks/calendars and of course "all other duties as assigned" you take on without complaint, great TEAMWORK.Teri Bergeleen, Provider Contracting ManagerThank you for spearheading this project. Your organization and evaluation skills are invaluable for our team! This is great ~ thank you for going above and beyond.

Sioux Falls, South Dakota

• Responsible to reduce and limit the redundancy of decision support software by maintaining an inventory of all financial related information systems• Assess the effectiveness and efficiency of systems across entire Avera region• Assist with the review process of all proposals for new finance related systems.• SharePoint Administrator 08/14• Avera Achieve Global Leadership Series 12/14• Project Manager for Good to Great enterprise initiative • Project Manager for PRC - Position Requisition Committee• Avera Aspiring Leader participant 2016 - 2017C Wildermuth - Lab Quality Management Systems Manager Avera McKennan Hospital & University Health CenterMichelle ~ you have no idea how much I appreciate your help getting the SoftTech software approved. It is needed for accreditation and will save us a huge amount of work. Thank you so much for the extra time you spent in evaluating the product! I do truly believe it is what the Lab needs and appreciate your help with this.

Sioux Falls, South Dakota Area

Develop & implement 5 different software systems in 5 years across 200 branches-large scale, complex projects for Imaging system, Check 21, branch capture, statements and debit cards. Established business contingency and test environment for mission critical Imaging system.Build and support relationship with 3rd party vendors, collaborate on annual release updates.Create internal advisory committees to develop new process and implement best practices. Lead direct managers, coach, recognizing accomplishments.Loan Operations support entire portfolio for life of loan processing of commercial, Real estate & participation loans. Researched and resolved levys and subpoenas.Initiated real time availability of funds.Standardized NSF Processing for return checks and Check 21 requirements.R Bielenberg – Market President, NEYou did a great job getting this training together for the Grand Island team. The Imaging system is so much more stable and it really meets our needs. Thank you for taking the time to listen and create the system to help support the loan officers and credit admin team.D Tribble – Executive VP, SDThanks for your work on the Imaging project. It is a big system for GWB going forward. I appreciate the customer service approach you’ve taken with this implementation. You are setting a good example for your team. Thanks again!R Murphy – VP, SDI have never seen someone as dedicated to their position as Michelle. She works an incredible amount of hours listening to our feedback about the new system and works to ensure the needs of the branches are met. She always takes the high road and works all hours balancing the bank, never complaining and maintaining a high level of professionalism throughout the day. She is a tremendous asset.J Erickson – PresidentThank you for your leadership in the acquisition and conversion. We are grateful for the contributions made by you and the rest of the outstanding team. Thank you for your commitment.

Sioux Falls, South Dakota Area

* Direct and provide leadership to team working default aversion processing and Record Management department including Imaging system, workflow, file management, marketing fulfillment and incoming/outgoing mail.* Department manager ~ coaching, rewarding, retaining, interviewing, training, assessing staff.* Increased productivity 41.2% and achieved 99.95% quality rating * Exceptional Performer Status within the industry by Department of Education* Recovered record claims paid in 2006 totaling $143MM.* Developed automated electronic filing for bankruptcy working with legislation and courts.* Implemented best practices and reduced risk for Deceased Processing.* Involved with Risk Assessment and quarterly audits including BCP updates.* Executed and achieved budget requirements for over 10 years.* Change leadership: Industry Representative affecting change for daily processing.* Implemented mission critical Imaging workflow system throughout multiple operation sites.* Secured loan portfolio by imaging all loan files and received successful audit ratings.* Negotiated vendor contracts and maintained positive working relationship.* Managed remote sites: MT, MN, TX, CA. 63 team members and 3 managers.* Exceed all servicing standards, procedures documented, contingency plan in place.* Decrease staff by 60% while taking additional 80% volume with operating efficiencies.* Promoted team members through career path, 80% cross-train level, no turnover for over 3 years. * Proven ability to work with departments to successfully implement change and reduce Risk.

Sioux Falls, South Dakota Area

* Managed the Customer Service call center for the Flow Controls Division.* Created procedures for the entire department.* Developed and implemented pricing structure across the division.

Sioux Falls, South Dakota Area

* Recovered 95.7% of Incoming PreArbitration cases for $7667MM annually; won 85% of cases* Created process for Outgoing PreArbitration cases winning 96%* Achieved successful audit ratings, reconciliation of accounts, inventory and workload controls.* Automated fulfillment reducing FTE 50%, increased efficiency, customer satisfaction and quality* Management Associate: trained into HR, Accounting, Project Management* Lead 4 process improvement teams through Quality Circle saving $30 million; systemic credit line increase* Coordinated and provided Secretarial support for Remittance Processing Department.

Bachelor'S Degree, Organizational Behavior

Bachelor Of Business Administration (Bba), Business Administration And Management, General

Diploma - General Studies, Required Courses

Activities and Societies: National Honor Society, Fellowship of Christian Athletes