I am a passionate leader with extensive experience and success within the field. I strive for success by having a hands-on approach, managing day to day operations and maintaining accountability and success in a client-focused business.I am a confident communicator, skilled at building and mentoring my teams to ensure that I provide & encourages improvement in which to adhere with company objectives. My forte consist of • Strategic planning• Operational management• Team / people leadership, coaching & mentoring• Customer service • Training & development • Workplace health & safety (WHS)• Budget management, financial analysis, and cost control• Understanding the essentials of marketing through social media and other marketing campaigns"Train people well enough that they have the skills to move on but continue to praise and treat them well enough that they wont want to leave"!!Look after your employees and they in turn will look after the clients - Richard Branson