Co-chair, Activities Committee

Volunteer, Intern & Event Coordinator / Trainer• Recruit, on-board, train, supervise, coordinate and maintain logs for 180 volunteers – carefully matched interests and talents with organizational needs• Coordinate and manage team of 35 volunteers to present annual signature fundraising event, Feast of the Fields, for 600 attendees: recruit 12 chefs, manage purchasing, auction activities and beverage vendors – boosted attendance and net amount raised three years in a row• Manage events, experiences, field trips and online efforts throughout the year, and maintain detailed records of participants, resources and expenses – exceeded fundraising goals up to 18% YOY in four out of five categoriesStrategic Planning / Executive Administrative Support• Collaborate with Community Engagement Manager and staff to create and implement strategic marketing, PR and communications plans as well as select metrics – organized annual retreat to check-in and adjust plan • Maintain up-to-date constituent and donor data – developed efficient systems to produce mailing lists and organizational performance reports to identify trends and areas of opportunity• Conduct audience and donor research – created effective communications and outreach strategies • Fully support Executive Director and Board with donor development and relationsCommunications & Outreach• Represent organization at community and outreach events • Recruit volunteers via online posts, colleges, chamber, free town/county calendars, and recruitment events• Review and edit written communications, presentations, website content, and social media messages• Integrate and reinforce brand and message to educate, inspire, and motivate supporters

Volunteer & Event Coordinator• Managed events for volunteers, staff, donors and vendors, coordinated schedules – met timelines and budgets • Successfully planned and led major yearly Blue Spangled Gala for 300 attendees at the Hall of Springs in 2016 – recruited and managed 12 amazing volunteers, promoted event to media, and exceeded net goal by 24%• Built positive community relationships and supported events exceeding 2015 fundraising by over 100% in 2016• Updated and maintained online content via contracted vendors for website and social mediaAdministrative Support & Reporting• Performed office tasks, resolved administrative and IT issues, and supported operations at both NY and SC sites• Managed donor database and reporting – used Bloomerang and Excel for financial and donor reporting• Direct report to Executive Director, former United Way CEO

Training & Development• Supported delivery and facilitated assessment surveys, training, and 3-day workshops for up to 40 professionals in areas of culture, change management, leadership development, and business & strategic planning • Worked exclusively with the Naval, Civilian and Union organizations at Knolls Atomic Power Labs and Kesselring Naval Nuclear Propulsion Training Unit – rated high on participant surveys for effective training delivery• Learned and used Prosci’s ADKAR Model, a goal-oriented change management model, in training sessions – involved tools on conflict resolution, anger management, and MBTI • Documented results showed positive organizational change in areas of culture change and work processes

• Served as temporary support through AccuStaff for the Auto Claims Support Services Team located in the Ballston Spa Operations Center for State Farm Insurance. o Duties include the daily handling of 80+ phone calls regarding establishing or discussing current auto claims with State Farm.o Position required the ability to exercise initiative and make decisions in accordance with State Farm policies and philosophies under little and no supervision

Held a multi-function position that enhanced the overall productivity and organizational management of Peaceful Acres Horses, Inc.; a horse rescue and equine therapy center. o The Administrator responsibilities consisted of calendar management, fundraising, communications, and marketing, coordination of horse care and community outreach for the overall organization.o The Stable Manager and Volunteer Coordinator positions’ main objective was to recruit, train and build and maintain a strong volunteer base, focused on the care of 48 equines in various stages of health and age.

HR, Training & Talent Management • Member of Operations Management Team for video game fulfillment company, directly reporting to CFO • Managed, planned and executed all staffing functions for hiring and seasonal lay-off of 300+ economically and culturally diverse employees each year: processed applications, interviewed, and on-boarded employees, worked with employee agencies, processes payroll and interfaced with security systems• Provided safety training and management as well as employee coaching and counseling • Developed and maintained employee handbook in accordance with state and federal employment laws • Addressed employee relations and personnel issues including terminations, as well as executed unemployment filings, claims and hearings and related paperworkOperations• Supervised print publications division handling $20K in monthly invoicing – consolidated warehouse and operations, saving $15K a year in storage fees• Provided weekly production scheduling, warehouse order fulfillment support, and customer issue resolution• Completed Leadership in Energy and Environmental Design (LEED) application and certification for the site

In conjunction with sales, production, shipping and technical staff, manage multiple customer accounts for manufacturing of performance paper bags. Customer accounts ranged in size from local feed supplier with account limits of $30,000 to BASF with multiple million dollar accounts.

• Overall function was to develop the scope and specifications of contract documents, processes and procedures for routine and professional agreements. • In consultation with the Director and/or legal counsel, wrote contract requirements in conformance with CSC policies and State and Federal laws, ordinances, rules and regulations.• Trained and monitored participating CSC departments and divisions in processing contracts to ensure conformity.

•Managed multiple corporate contract databases and served as Contract Administrator.•Initiated and maintained corporate filings.•Assisted with litigation research and support.•In conjunction with General Counsel, assisted with writing contract requirements, which conformed to corporate standards as well as State and Federal laws, ordinances, rules and regulations.•Investigated, responded to and resolved consumer complaints received via state and federal agencies.

•Ensured that the day-to-day operation of the Compliance Department provided timely and accurate service to both RSI and its independent business owners focusing on technical support of RSI’s Rules and Regulations along with various other requests.•Established and continually developed, defined and refined entire Standard Operating Procedures for the Compliance Department which reflected all established policies, work rules, requirements and procedures of the corporate entity as well as State and Federal laws, ordinances, rules and regulations.•Worked cross-functionally within the organization and the independent business owner sales force at-large, to ensure that quality and seamless service was provided to all by improving operations and streamlining work processes.•Investigated, responded to and resolved consumer complaints received via State and Federal agencies.•Assisted with litigation research and support.•Ensured that team members were offered and/or provided with both professional and personal development and training, evaluated job performance.•Fostered a work environment that promoted teamwork and guided decision making to the front line level within each functional area.